ServiceDesk
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FAQ
The PlentyONE team has put together a collection of frequently asked questions and answers. The aim of the FAQ is to provide you with quick and easy support around the clock - anytime, anywhere.
Documents
Items
Managing item data and visibility
Handling stock, prices, and bundles
Configuring properties and attributes
Orders
Creating and converting orders
Editing items and details
Managing settings and permissions
Retrieving specific data
Automation
Channel/Marketplaces
Import
Catalog Data Fields: Mapping and Processing Techniques
- What does the log message "Integrity constraint violation" mean when deleting catalogue statuses?
- How do I use mathematical calculations (formulas) for PlentyONE data fields in the product catalogue?
- How do I create a custom value mapping for a sales channel data field?
- How do I create a 1:n assignment (linking multiple data fields) in the product catalogue?
- How do I use fallback data fields in the 1:1 mapping?
Fulfillment
Configuring profiles and checkout
Payment
Plugin: invoice
Plugin: prepayment
Platform
Checking API limits and usage
Managing email sending and security
Domain forwarding
Webalizer
Shop
Shop (New)
- How do I fix 404 errors on Google Shopping links caused by an incorrect URL structure in the PWA?
- What do I need to do to have the correct name of the client / shop displayed in the frontend (browser)?
- How do I enable the selection of Packstations and Post Offices in the PlentyONE Checkout?
- Why are my settings / customisations in the Shop Editor not being saved?