If you can see variant texts or properties in the new item UI but cannot edit them (the fields are greyed out), this is usually due to missing permissions for the property values in the advanced rights of your role.Cause and solutionIn many cases, the role is configured to only read values. For users to actively change texts, the rights for the specific property values must be explicitly extended.How to adjust the permissionsNavigate in your PlentyONE system to: Setup » Settings » Users » Roles.Select the corresponding role (e.g. Marketing).First switch the role to advanced mode.Navigate to: Items » Items » Variant » Feature » Property values.There you will find the items Property values and Text. Make sure that the permissions for View, Update, Create and, if applicable, Delete are enabled for both items.Important: For the new rights to take effect, affected users must log out of the system once and log in again.Troubleshooting in the new UIIf you can use the old item view (Edit item) but still have problems editing in the new UI ...

 If the full-text search for your articles in the new article UI does not deliver the expected results or does not work at all, this is usually because the necessary language packs for the search are not activated. The PlentyONE search requires active language packs to correctly index article data. Background and solution To restore the functionality of the full-text search in the new article UI, you must ensure that the required language packs are activated in your global search settings. Activate at least the language German if your primary shop uses this language. Step-by-step guide Navigate in your PlentyONE system to: Setup » Shop » Global Settings » Search Settings.In the Search Settings area, select the subsection Language Packs.Make sure that at least the languages relevant to your shop (e.g. German) are marked as active.IMPORTANT: After activating the language packs, the indexing of data begins in the background. Depending on the amount of data, this process may take some time until the search function works fully again. 

In order for a variant to be displayed in the shop, the following settings must be made:1. The variant must be active.2. The item must have a name.3. The variant must have a sales price valid for the webshop.4. The variant must have a category and default category valid for the client.5. The client for the webshop must be activated on the variant.6. The variant must have a positive net stock in a distribution warehouse. (This only applies if the restriction is set to "Net stock").In this manual entry on the visibility of variants in the webshop, you will find detailed descriptions of the individual points.