Shopify
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Orders & Automation
- Why are Shopify orders created twice or three times in PlentyONE?
- Why is the amount refunded twice to the customer for a Shopify return and credit note?
- Why are contacts created twice and as guest in PlentyONE when using Shopify?
- How do I set the sales price for Shopify in PlentyONE?
- How do I set up webhook-based order import for Shopify in PlentyONE?
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Troubleshooting & Checklists
- Why does the Shopify export fail for an item or variant?
- What role do the client and the Shopify shop play in the export of variants and stock levels?
- Why is an item created twice when exporting from PlentyONE to Shopify?
- Why are my product images from PlentyONE not transferring to Shopify?
- Why are categories not transferred to Shopify after changing the client?
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Item & Data Export
- Why are sold-out or deactivated items in Shopify not set to 0 or taken offline?
- Why is my RRP not being transferred to Shopify?
- How do I offer an alternative offer without a charger in Shopify?
- How do I store pictograms and labels for electrical devices (FuAG) in PlentyONE?
- How does stock limitation affect sales in Shopify?
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Setup & Connection
- Why does creating Shopify metafields fail with an error message about special characters?
- How do I switch from the Shopify plugin to the PlentyONE app?
- How do I set up the Shopify connection using the assistant?
- How do I grant new permissions to the PlentyONE app after switching from REST to GraphQL?
- How do I install and connect the PlentyONE App in Shopify?