If submitting forms (e.g. when clicking the Subscribe to newsletter button) in the plentyShop PWA does not function or the contact form does not load, this is due to missing Cloudflare or reCAPTCHA keys. Setting up bot protection is essential for the correct loading and submission of forms in the PWA shop.Configure Cloudflare Bot ProtectionSet up Cloudflare for your webshop and create the required keys.Enter the Cloudflare keys in your PlentyONE system under the bot protection settings.Save the settings.Once the keys have been entered, the contact form and newsletter subscription in the plentyShop PWA will be fully available.

To verify your shop on Pinterest, there are different solutions depending on the method offered by Pinterest.Option 1: Verification via HTML tagThis method will be possible once the Custom CSS/JS feature for the shop has been released. With this function, you will be able to add the necessary HTML tag in the shop in the future.Roadmap: https://whatsnew.plentyone.com/de/board/leichte-anpassung-von-plentyshop-pwa-uber-benutzerdefiniertes-css-und-javascriptOption 2: Verification via HTML fileThis verification method is not supported. It is not possible to manually upload files to the root directory of the shop.Option 3: Verification via TXT record (DNS)This method works and is the recommended way. The exact procedure depends on whether you use a domain hosted with us or an externally hosted domain.Information on how to add a DNS entry (TXT record) can be found in the manual under Business Decisions » Domains.https://knowledge.plentyone.com/en-gb/manual/main/business-decisions/domains.html#160

You can fix 404 errors on your Google Shopping links related to the PWA and caused by an incorrect link structure by briefly changing and then resetting the product URL setting in the export. This forces the correct link structure. Step-by-step guide to correcting the link structure Follow these steps in your system to correct the link structure:Navigate to the export settings of the affected export (e.g. Google_Shopping).Switch to the format settings.Find the setting for the product URL.Change the setting from the current choice (e.g. variant URL) to the other option (e.g. article URL) and save this briefly.Immediately reset the product URL setting back to the originally desired option (e.g. variant URL).Run the export again to generate the links with the corrected format. Important: After correction, the links should have a structure like https://www.yourshop.co.uk/..._3456_4642?ReferrerID=7 instead of the faulty format like https://www.yourshop.co.uk/.../a-3485/?ReferrerID=7.The problem should be resolved with the next export an...

Starting with shop version 2.3.2, you can specify the name of the shop that is displayed in the frontend (browser).You can specify this here:Setup > Client > Select client > Settings > NameTo ensure that this is displayed in the frontend after a change, it is necessary to make the shop available again.To do this, proceed as follows:Shop > Administration > Click on the three dots for the relevant shop > Make current version available again

You can enable the selection of Packstations and Post Offices in the checkout of your PlentyONE shop by activating the corresponding option in the desired shipping combination. Activation of the DHL Packstation / Post Office Finder Navigate to the shipping combination settings: Setup > Orders > Shipping > Service Providers > DHL Shipping > Shipping Settings. Select the shipping combination for which the Packstation/Post Office finder should be available. Find the option: Activate the corresponding option in this shipping combination: DHL Packstation / Post Office FinderNote the info text: "Would you like to give your customers the option to use a finder (interactive map and address selection) to choose the address of a Packstation or Post Office as the delivery address during the ordering process of your webshop? Important: Enter your Google Maps API key in the DHL Desired Delivery Assistant." Save: Save the changes you made. Important notes on usage Selection only via DHL Packstation / Post Office Finder: Manual entry of the Packs...

Make sure to redeploy the current version of the shop after saving in the editor. Only then will the changes be saved. To do this, click on the three dots in your shop configuration in the backend and then select "Redeploy the current version".