If the purchase of a plugin or widget in the Marketplace fails (for example, if the PayPal window closes immediately after clicking "Buy"), this is often due to a missing or expired billing agreement for plugin subscriptions.CauseFor recurring fees or plugin purchases in the Marketplace, the system requires an active billing agreement with the payment provider PayPal. If this payment method is not stored in your user account, the transaction cannot be processed.Step-by-step guideStore the billing agreement in your user account to make purchases in the Marketplace:Log into your PlentyONE account.Navigate to My Account » Payment Methods.Switch to the tab Plugin Subscriptions.Enter your PayPal billing agreement there and confirm the connection with PayPal.After successful linking, you can make the purchase in the Marketplace again.Note: If a previous purchase attempt was cancelled and the item is blocked in the system (e.g., shown as "already purchased" without payment having been made), contact support to have the stuck order cancelled.

We understand you might have specific needs for your shop that aren't met by our existing marketplace plugins. We've designed a straightforward whitelisting process, so that you can use your custom plugin as quickly as possible.To get started, please complete the following brief survey.In this survey, we'll ask you to provide some key information regarding your custom plugin to help us understand your needs better. It's really important that you: Take a moment to check if any of the plugins already available in our marketplace could fulfill your requirements. This helps us avoid unnecessary development or installation if a solution already exists. Indicate whether there are plans to release this plugin in our marketplace, as this information is valuable for evaluating its broader impact and compliance with our platform's standards. Clearly explain why this particular plugin is essential for your shop's functionality or success. The more detail you can provide about its importance, the better. Describe the primary use case for t...