If submitting forms (e.g. when clicking the Subscribe to newsletter button) in the plentyShop PWA does not function or the contact form does not load, this is due to missing Cloudflare or reCAPTCHA keys. Setting up bot protection is essential for the correct loading and submission of forms in the PWA shop.

Configure Cloudflare Bot Protection

1. Set up Cloudflare for your webshop and create the required keys.

2. Enter the Cloudflare keys in your PlentyONE system under the bot protection settings.

3. Save the settings.

Once the keys have been entered, the contact form and newsletter subscription in the plentyShop PWA will be fully available.