OTTO Market
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Start & Basic Settings
- How do I remove the data synchronization (OAuth Workflow) for OTTO Market?
- Which rights do I need to configure the OTTO OAuth connection?
- How do I activate the OTTO OAuth connection in PlentyONE?
- How do I activate the order origin for OTTO Market in PlentyONE?
- How do I set the settings for data exchange, returns import, and stock quantities in the OTTO Market assistant?
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Catalogs, Product Data & Mapping
- How do I link existing OTTO Market items with plentyONE to retain the sales history?
- How is the product title composed on OTTO Market?
- How do I deactivate a variant on OTTO Market that still has stock?
- How do I activate the export of my catalogue data to OTTO Market?
- What character limits apply to variant data on OTTO Market?
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Order Processing & Shipping
- How do I trigger a failed shipping notification to OTTO Market again?
- How do I fix the error “Shipping not reported” with the code "RETURN_ADDRESS_CARRIER_ID_IS_MANDATORY"
- How do I find an OTTO Market order in PlentyONE based on the customer inquiry?
- How do I reserve stock for orders in status [1] Incomplete Data?
- Why are some OTTO Market orders imported without address data and with status [1]?
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Returns & Cancellations
- How do I set up an event action to report the rejection of an OTTO Market return?
- How do I set up an event action to report accepted OTTO Market returns?
- How do I set up an event action to report an order cancellation to OTTO Market?
- Can Hermes return labels for OTTO Market orders be generated via an event action?
- How do I set up an event action to generate GLS return labels for OTTO Market?
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Troubleshooting & Log Analysis
- What does "Base price information has been removed as it is invalid." mean in the Mutators\NormPriceMutator log for OTTO Market?
- What does the error "ATTRIBUTE_CHANGE_DENIED" (Code 200009) mean on OTTO Market?
- What does the error message "Shipping provider not found" mean on OTTO Market?
- What does the error message "No order packages found" mean?
- What does the error "Shipping address at warehouse not found" or "Postal code or town of the warehouse address is empty" mean?