If you already have items on OTTO Market and have switched to plentyONE, it is possible to keep your existing OTTO items in order not to lose the Sales History (sales history).To do this, you must ensure that the SKU combination of the variants in plentyONE matches the SKUs of the existing OTTO items.Prerequisite for the linkBefore you start the first catalogue export, you must enter the corresponding SKU combinations in your plentyONE variants.Necessary SKU combinationsThe following SKU information must be stored in the variant in plentyONE so that a link to the existing item on OTTO Market can be made:Parent SKU: This corresponds to the productReference on OTTO.SKU: The regular SKU of the variant.Effect of the exportIf the SKU combination (Parent SKU and SKU) is correctly present in plentyONE and the subsequent export is done via the catalogue, the variants newly exported from plentyONE will be automatically linked with the already existing OTTO items. This way your Sales History is retained.

The product title displayed for your items on OTTO Market is automatically composed of specific fields that you link in the catalogue.Components of the product titleThe complete title is formed from the contents of the following fields in this order:BrandModelSpecial featuresAll other fields marked with the addition (name-forming).

If a variant still has stock in PlentyONE, but you no longer want to sell it on OTTO Market, you need to remove the marketplace availability and then manually update the timestamp for marketplace exports to transmit the zero stock.Automatic deactivation when stock is insufficientThe general rule is: variants can no longer be purchased on OTTO Market as soon as they have no stock in PlentyONE. The stock data is transferred to OTTO Market every 15 minutes, so the variant will automatically be offered for sale again when it has stock.Manual deactivation with existing stockTo deactivate a variant with stock, perform the following steps:1. Remove availabilityOpen the variant under Items » Edit item » [Open item] » [Open variant].Switch to the Variant tab: Availability.Delete (🗑️) the availability OTTO market.Save (💾) the settings.2. Update the timestamp for marketplace exportsAfter removing the availability, you must use the item group function so that the stock 0 is transmitted to OTTO Market.Open the menu Items » Edit item.Switch to t...

After you have set up OTTO Market in PlentyONE and created the catalogue for your product data, you need to activate this catalogue so that the data is exported to OTTO Market.Step-by-step guide to activating the catalogue exportOpen the menu Data » Catalogues.→ A list of all existing catalogues will be displayed.Scroll to the corresponding OTTO Market catalogue.Slide the toggle switch in the Active column to the right (►).→ The catalogue is activated.→ The catalogue data is exported to OTTO Market once daily at night.Tip: Information about the export status can be found in the menu Data » Catalogue Export Status.

OTTO Market performs a character length check for certain fields. You must ensure that the following fields do not exceed the maximum allowed number of characters, otherwise the export may fail.Important character limitsModel name: maximum 70 charactersSpecial features: maximum 70 charactersSet info: maximum 70 charactersProduct description: maximum 2000 charactersAll URLs in the Media assets section: maximum 2083 charactersHow do I check for errors due to character length?The character length check is carried out by OTTO Market itself. If variant data is not published as expected, you will find an error message in the log messages:Open the menu Data » Log.Check the messages of the Market status with the integration Plenty\Modules\Otto\Item\Commands\MarketplaceStatusImportCommand.

In order for your variant to be successfully exported to OTTO Market, a number of basic requirements must be met in your PlentyONE system.Check general requirementsIs the order source activated?Navigate to Setup » Orders » Order Source.Check if the option OTTO Market with the ID 160.1 is activated.Activate the order source if necessary and Save (💾) the settings.Is the variant active and released for the marketplace?Open the variant under Items » Items » [Open Item] » [Open Variant].Activate the option Active in the Availability and Visibility section.Check marketplace availability:Click on Add Sales Channels (add) in the Sales Channels section.Select the option OTTO Market from the Sales Channels dropdown list and click Apply.Save (💾) the settings.Does the variant have positive net stock?Open the variant and expand the Stock section (V).The net stock per warehouse is displayed in the Net Stock column and must be positive.Is the catalogue activated?Navigate to Data » Catalogues.Scroll to the corresponding OTTO Market catalogue.Slide...

You must explicitly link every variant that is to be exported in an OTTO Market catalogue with the property OTTO category group. This property is automatically created in your PlentyONE system after you have run the wizard Create OTTO Market catalogues or manually created a marketplace format for OTTO Market.Step-by-step guide to linkingProceed as follows to link a variant with the appropriate category group:Open the menu Items » Edit item » [Open item].Switch to the Tab: Variants.Open the variant you want to link.Switch to the Tab: Properties.In the Variant properties area, select the property OTTO category group from the dropdown list Properties.Click on Add (+).→ The property is added to the variant.For the property OTTO category group, select the desired category group from the dropdown list Value.Note: The name of the marketplace format, not the name of the catalogue, is transmitted to OTTO Market.→ As soon as you select a value (e.g. Beds), the variant will be included in the catalogue for export under the corresponding OTTO ...

In order for your product images to be displayed on OTTO Market, you must add the availability OTTO Market directly on the image in the product tab Images.Set availability on the image – step-by-step guideOpen the menu: Products » Edit product » [Open product] » Product tab: Images.Activate the option Availability in the dropdown list and select OTTO Market.Save (save) the settings.The image will now be displayed on the product on OTTO Market.Important note about image dimensionsNote: The minimum dimensions for images on OTTO Market are 500 x 1000 pixels.

With batch processing, you can edit multiple variants simultaneously by using filters to narrow down the variants to be processed.Making multiple variants available for OTTO Market – step-by-step guideOpen the menu: Items » Batch Processing.Click on the Variants tab at the top left.Use the filters on the left to determine which variants should be processed.Navigate to the Marketplace Availability section.Check the box to the left of the OTTO Market option.Check the box to the right of the OTTO Market option.Navigate to the Availability section.Check the box to the left of the Active option.Check the box to the right of the Active option.Click Apply to apply the settings to the variants.Effects of activation/deactivationDeactivation: If you deactivate the marketplace availability of a variant in the Availability tab, the variant will be deactivated on OTTO Market within 15 minutes.Reactivation: If you reactivate the availability, the variant will only be reactivated on OTTO Market with the nightly item export.

With the variant groups function, you can edit multiple variants simultaneously by selecting the desired variants directly.Making multiple variants available for OTTO Market – step-by-step guideOpen the menu: Articles » Articles.If necessary, set search filters and start the search.Select (check_box) the variants to be edited.Click on layers » layers variant groups function in the toolbar.The variant groups function window will open.Select the action Sales channels from the dropdown list Actions.The action will be added to the bottom part of the window.Select the option OTTO Market from the dropdown list Sales channels.Select the action Active from the dropdown list Actions.The action will be added to the bottom part of the window.Activate the option Active.Navigate to the section Availability.Click Execute to apply the settings.Effects of activation/deactivationDeactivation: If you deactivate the marketplace availability of a variant, the variant will be deactivated on OTTO Market within 15 minutes.Reactivation: If you reactivate ...

To sell variants on OTTO Market, you need to activate them in your PlentyONE system and add the sales channel OTTO Market. This is done in the Availability and Visibility section of the variant.Making a variant available for OTTO Market – step-by-step guideOpen the menu: Items » Items » [Open item] » [Open variant].Tip: If you want to sell all variants of an item on OTTO Market and inheritance is activated, you can make the settings on the main variant.Activate the option Active in the Availability and Visibility section.Click on Add sales channels (add) in the Sales channels section.The Add sales channels window will open.Select OTTO Market from the Sales channels dropdown list.Click Apply.The sales channel will be added to the variant.Save (save) the settings.The variant is now available for OTTO Market.Effects of activation/deactivationDeactivation: If you deactivate the marketplace availability of a variant in the Availability tab, the variant will be deactivated on OTTO Market within 15 minutes.Reactivation: If you reactivate ...

If you have maintained the details of the EU responsible person with your manufacturers and selected the manufacturer at article level, the data will be automatically assigned to the appropriate data fields in the OTTO Market catalogue.Areas of mandatory data fieldsThe mandatory data fields for the EU responsible person are located in the area Product Safety - Distributor.Optional: You can add additional details about the EU responsible person for a second manufacturer in the area Product Safety - Manufacturer.Note for food products: In catalogues for food and feed products, the mandatory data fields for the EU responsible person are instead located in the area Food Information.Mandatory data fields and recommended assignment (table)Sales channel fieldMandatory?Recommended PlentyONE assignmentProduct Safety - Distributor nameYesArticle » EU Responsible NameProduct Safety - Distributor addressYesCombine the following data fields via Add data source (link): Article » EU Responsible Street Article » EU Responsible House No. Article » ...

To comply with the requirements of the GPSR regulation and to be able to transfer the corresponding data to OTTO Market, you must store the information about the EU responsible person with your manufacturers and select the manufacturer at the article level.1. Maintain manufacturer data for the EU responsible personFill in the required fields for the EU responsible person for each of your manufacturers in the menu Setup » Articles » Manufacturers.Required fields for the EU responsible personField nameDescriptionEU Responsible Person NameEnter the name of the EU responsible person.EU Responsible Person StreetEnter the street name of the EU responsible person.EU Responsible Person House No.Enter the house number of the EU responsible person.EU Responsible Person Postal CodeEnter the postal code of the EU responsible person.EU Responsible Person CityEnter the city of the EU responsible person.EU Responsible Person CountryEnter the country of the EU responsible person.EU Responsible Person EmailEnter the email address of the EU responsi...

The EU Regulation on General Product Safety (GPSR) requires manufacturers and traders to ensure the safety of certain products and provide specific information.Required information according to GPSRThe information that must be provided to comply with the GPSR requirements includes:Details about the manufacturerInformation about the responsible person within the EU (This applies to manufacturers who do not have an establishment in the EU).The GPSR regulation ensures that products enter the market safely and in accordance with consumer protection requirements.In the following steps, you will learn how to set this information in PlentyONE.

Since 1 January 2022, retailers are legally obliged to offer customers the free collection of an equivalent old appliance when delivering an electrical appliance.Assignment of the legal attributesOn OTTO Market, you mark with the following attributes whether it is an electrical appliance and whether the old appliance collection is possible:Device type according to ElektroGWEEE Reg. No. DEYou link these attributes in the corresponding OTTO Market catalogue in the category group-related attributes section with the appropriate PlentyONE data fields.Information on old appliance collection in the orderIf a customer requests the collection of an old appliance and the order contains an electrical appliance, the following information is added in the imported order:An OrderItemProperty with type ID 92 is added to the corresponding order item.The text [incl. old appliance collection/incl. WEEE take back] is added to the item name.

OTTO Market calculates the basic price of variants using the marketplace data fields sales price quantity, sales price unit, basic price quantity and basic price unit.Requirement for the variantTo transmit the basic price, information about content and unit must be saved for the variant.You save this information in the menu: Items » Edit item » [Open variant] » Tab: Settings » Section: Dimensions » Setting: Content.The setting Content consists of Content quantity and Content unit.Recommended mappings for basic price calculationOTTO Market data fieldPlentyONE data field and special featuresSales price quantityVariant » Content quantity. Corresponds to the quantity of the variant's content.Basic price quantityProperty with values allowed by OTTO: 1, 100 and/or 1000. The basic price quantity is the basis for the basic price calculation. Tip: If all variants have the basic price quantity 1, you can leave the field unassigned; OTTO Market will then use the default value 1.Basic price unitVariant » Content unit » [Enter ISO code of the u...

You have various options to export stock data. The assignment of stock is done via the PlentyONE data field Stock.Note: Goods may only be shipped in consultation with OTTO from foreign warehouses or to end customers outside Germany.1. Export stock from one warehouseAssign the PlentyONE data field Stock » [Select warehouse].2. Export stock from multiple warehouses (summation)Assign the PlentyONE data field Stock » [Select warehouse].Click on Add fallback data field (add_box) and assign an additional warehouse via the PlentyONE data field Stock » [Select warehouse].Result: The stock of all warehouses added as data fields and fallback data fields is summed.3. Export total net stock of all sales warehouses (virtual total warehouse)Assign the PlentyONE data field Stock » Virtual total warehouse.4. Export number value stored on variantCreate and assign a PlentyONE property of type Integer.Link the property to the variant and save a number value there.Fallback value (if no assignment is made)Note: If you do not assign a warehouse or prope...

The "My Otto" identification number (MOIN) is a unique product identifier from OTTO Market and a mandatory field. OTTO Market assigns a unique MOIN to each variant.Automatic assignment in PlentyONEIn the catalogue, the marketplace data field "My Otto" identification number is automatically assigned to the PlentyONE data field MOIN.MOIN assignment processYour variants automatically receive a MOIN via OTTO Market.Option 1 (product exists): If the product is already being sold on OTTO Market, your variant will be assigned an existing MOIN.Option 2 (product is new): If the product is not yet offered on OTTO Market, OTTO Market creates a new MOIN and assigns it to your variant.Process of MOIN export and importRegardless of whether the MOIN exists or is newly created, the process proceeds as follows:The variant is exported to OTTO Market.15 minutes later, OTTO Market assigns a MOIN to the variant.The MOIN is imported into your PlentyONE system and saved on the variant.You can find the MOIN in the menu: Items » Edit item » [open item] » [...

Each marketplace structures product data differently, so when assigning data fields for OTTO Market, you must observe certain special features and restrictions.Text fields and length restrictionsThe following text fields have certain maximum character limits when exporting:Model name: maximum 70 charactersSpecial features: maximum 70 charactersSet info: maximum 70 charactersProduct description: maximum 2000 charactersBrands, categories and attributesBrand (mandatory field): Certain brands must be approved by OTTO. Without this approval, the brands may not be sold on OTTO Market.Category group-related attributes: Current information on the attributes and permitted values can be found in the OTTO Market category list on the "Attribute list" tab.Category: Information on the categories can be found in the OTTO Market category list on the "Categories overview" tab.Media assets (images and URLs)Image: It is recommended to assign the PlentyONE data field Image » item/catalogs/variation/image.image-image. This exports all images that are r...

With the mapping with mathematical calculation, you can automatically adjust and recalculate numerical values of a PlentyONE data field during export based on a formula.Create mappingClick next to the sales channel data field on + Add data field.Click at the very top next to Formula (calculate) on the plus symbol (+).The data field Formula will be inserted into the field on the right.Click into the data field.The window Change value will appear.Enter a numerical value or select a PlentyONE data field at the bottom right to add it to the calculation.Optional: If the symbol more_vert is displayed in the data field, select the correct assignment for the data field from the dropdown lists.Enter numbers and mathematical operators either with the calculator or via the keyboard.Save the settings.The inserted formula will be displayed in the view. The calculation will be performed during the next export.Note: This function is only possible for data fields that contain numerical values.

If you want to transfer the same, fixed value for all variants of your catalogue to a sales channel data field, use the Custom Value Mapping.Create a Custom Value MappingClick on + Add data field next to the sales channel data field.Click on the plus symbol (+) right next to Custom value at the top.The field for the custom value will be added.Enter a value in the input field below.Important: This value will be exported for all variants. It will also override the sales channel value in the case of complex mappings. Make sure that the value is accepted by the sales channel.

With a 1:n assignment, you assign multiple PlentyONE data fields to one Sales Channel data field. These fields are combined during export and can be connected with a separator.Create a 1:n assignmentClick next to the Sales Channel data field on + Add data field.Assign the first PlentyONE data field (click on the group, then on the plus symbol and Confirm).Click to the right of the assigned PlentyONE data field on Add data field (add_box).Assign one or more additional PlentyONE data fields.Click at the far right in the row of the Sales Channel data field on Settings (settings).Select a separator from the dropdown list Separator or specify a custom separator.Click on Save.Save (save) the catalogue.During export, the content of the PlentyONE data fields will be exported combined.

The 1:1 mapping with fallback data field assigns a primary PlentyONE data field to the sales channel data field and additionally one or more fallback data fields.Function of the fallback data fieldThe system checks the first data field and continues searching if this is missing or empty for a variant.Process: If the first data field provides no value, the first fallback data field is checked, then the second, and so on. Only one value is always transferred.Two fallback conditionsTwo conditions are available:Null (default): The fallback data field is used if the data field above is assigned but not linked to the variant. (Suitable for SKU, barcodes, sales prices, properties).Empty: The fallback data field is used if the data field above is assigned and linked to the variant but is empty. (Suitable for automatically available PlentyONE data fields).Create mappingClick + Add data field next to the sales channel data field.Click on the desired primary PlentyONE data field (with the plus symbol).Then click the plus symbol next to the de...

A complex 1:1 mapping is necessary when there are different possible values for a sales channel data field (e.g. for categories, brands or shipping method). Instead of mapping data fields, here you assign individual values of these data fields.Create complex 1:1 mappingClick into the field for the sales channel data field (you can recognise complex mappings by the fact that an input field is located below the name).A list of available values from the sales channel will be displayed.Select the value of the sales channel to which you want to assign a PlentyONE data field.The value of the sales channel will be adopted.Click next to the sales channel data field on + Add data field.Click on the PlentyONE data field for which you want to assign values.Proceed according to the option displayed:Option 1 (values are displayed on the left): Click the plus symbol (+) next to the desired PlentyONE value and then click Confirm.Option 2 (field Comparative value is displayed): Enter in the field Comparative value a value that is stored exactly as...

The Simple 1:1 Mapping is the simplest form of mapping and connects one sales channel data field with exactly one PlentyONE data field.Create a simple 1:1 mapping (PlentyONE data field)Here you assign an existing setting in PlentyONE to the sales channel data field.Click + Add data field next to the sales channel data field.Click on the desired group of available PlentyONE data fields on the left.Click the plus symbol (+) next to the desired PlentyONE data field.The PlentyONE data field will be inserted into the field on the right.Click Confirm.Info: If the assigned data field for a variant is empty, no value will be exported for the variant.Create a simple 1:1 mapping with attribute (no PlentyONE data field)Use this method if there is no suitable data field in PlentyONE.First create an attribute with the required values.Click + Add data field next to the sales channel data field.Expand the Attribute group.Expand the desired attribute group.Click the plus symbol (+) to the right of the desired attribute.Select the language you are ...

When you open a catalogue, you see the Mapping view. This is divided into several areas that serve to edit and manage the catalogue.AreaExplanationNavigationFar left. Here you switch to other views, access the catalogue settings, set filters for export, return to the catalogue list, or create a new catalogue.ToolbarPerforms actions for the catalogue, e.g. saving the mappings, restoring an older version, or showing and hiding optional sales channel data fields.Sales Channel Data FieldsTo the right of the navigation. Lists all data fields available for the sales channel. Mandatory fields are marked with an asterisk (✱).PlentyONE Data FieldsIn the right area. Here you assign appropriate PlentyONE data fields to the sales channel data fields.Tip: You can show or hide optional sales channel data fields via the more actions (more_vert) in the toolbar.

After you have completed the wizard Create catalogues - OTTO Market, you still need to assign additional data fields to transmit extra product information to OTTO Market.Important assignmentsYou should at least assign the following marketplace data fields to the corresponding PlentyONE data fields:BrandCategoryProcedure for missing PlentyONE data fieldsIf the sales channel requires product data for which no data field exists in PlentyONE, you must create a property for this.Create a property.Link this property to your variants.Save the actual values as property values for this property.Assign the created property to the corresponding sales channel data field in the catalogue.Create catalogue assignments – step-by-step guideOpen the menu: Data » Catalogues.Click on the desired catalogue.The Assignment tab will open.Assign suitable PlentyONE data fields (right column) to the sales channel data fields (left column).Save (save) the catalogue to save the assignments.Tip: Mandatory fields in the left column are marked with a star (✱).

You create catalogues for article export to OTTO Market using the assistant Create Catalogues - OTTO Market.1. Create catalogue with the assistantOpen the menu: Setup » Assistants » Omni-Channel.Click on the assistant Create Catalogues - OTTO Market.Follow the instructions on the screen.Carefully check your settings in the step Summary for possible errors.If everything is correct, click on Finish.The catalogue will be created.Open the created catalogue in the menu Data » Catalogues to assign further sales channel data fields.Note: For each OTTO category group you need a separate catalogue. Important: Do not change the format in the catalogue’s format settings. The preset settings are necessary for export to the sales channel.2. Assistant step: Name and category groupEnter a name for the catalogue: Enter a unique name for the catalogue.For which OTTO category group do you want to create a catalogue? Select an OTTO category group from the dropdown list.3. Assistant step: Add channel mapsIn this step, you can link one of your already ...

The product export to OTTO Market is done via catalogues with the special marketplace format. To create these catalogues, you use the wizard Create catalogues - OTTO Market.Product export using cataloguesWhat are catalogues?Catalogues are the tool in your PlentyONE system to export data.Marketplace formats: Are used to export product data to sales channels (such as OTTO Market).Standard formats: Are used to export data from your PlentyONE system into a file.Function of marketplace formatsWith the marketplace format, the information of your product range is precisely tailored to the requirements of the sales channel.You assign a suitable PlentyONE data field to each data field of the sales channel.When exporting your variant data, the data fields of the sales channel are filled with the correct data from PlentyONE.Creation of cataloguesYou use the wizard Create catalogues - OTTO Market to create a marketplace format for each OTTO category group.Time savings through channel mapsYou can create channel maps for OTTO Market to simplify ...

To be able to offer variants on OTTO Market, you need a sales price for which the order origin OTTO Market is activated. The amount you assign to this sales price for your variants will then be displayed on OTTO Market.What is a sales price?A sales price defines the conditions under which a variant is sold at a certain price and on a specific sales channel. For example, you can set different prices for your webshop, marketplaces, or B2B customers.Your PlentyONE system already contains two standard sales prices.You can create new sales prices and customise them according to your needs.In addition to standard sales prices, you can also create recommended retail prices (RRPs), promotional prices, and set prices.Activate sales price for OTTO MarketOpen the menu: Setup » Items » Sales Prices » [Open Sales Price].Tip: If you do not have a suitable sales price yet, create a new one first.Switch to the Settings tab.Activate the origin OTTO Market.Save (save) the settings.