Optimizing Listing Control, Inventory, and Images
Achieving the perfect listing: How to activate inventory automation, avoid duplicate listings and issues with expired tokens, correctly transmit variants (SKU), pricing, and images, and use special features like Second Chance Offers.
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How do I edit listings using batch processing?
The batch processing is the faster method to edit a large number of listings that can be grouped by filters (e.g. all listings from a specific manufacturer).Performing batch processingOpen the menu: Sales Channels » Batch Processing » Listings.Select the filters (e.g. Manufacturer, Marketplace or Directory).Make the settings according to the group function (see previous article).Click Execute to apply the settings to the filtered listings.Filter options for batch processingYou can narrow down listings using a variety of filter options:IDs: Filter by MLID or LID.Article data: Filter by Article ID, Article number, Manufacturer or Availability.Channels: Filter by Marketplace, Platform, Account or Category 1 ID / Category 2 ID.Organisation: Filter by Directory, Tag 1 / 2 or Tags.
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How do I edit multiple listings at once using the group function?
You can edit multiple listings at once using the group function in the menu Sales Channels » Edit Listings. This is the more suitable method if the listings to be edited cannot be grouped by a filter.Execute group functionOpen the menu: Sales Channels » Edit Listings.Select the listings to be edited.Click on Group function. → The window Group function will open.In the Actions section, select the desired options:Start listing: Specify whether the listings should be started at one time or spread over a period.Copy listing or Delete listings.Adopt description from item or Adopt name from item.Make the desired changes in the sections Listing settings, eBay and Market listing settings (e.g. Stock dependency, Transfer RRP, Change layout template).Click on Execute to apply the settings to the selected listings.
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How do I edit a single Market Listing?
You manage and edit all your created listings in the overview Sales Channels » Edit Listings. Here you can open a single Market Listing (MLID) to adjust basic settings, texts, layout, and marketplace settings.Listing Overview: Important Key FiguresThe listing overview shows you the most important data of your offer at a glance:MLID and LID: ID of the market listing and the parent listing1.Article ID and Variant No.: Key figures of the associated article2.Platform and Category: Marketplace and the assigned category3.Quantity and Stock (Net): Maximum sellable quantity and net stock4.Stock Dependency: Indicates whether the listing is bound to a stock5.Check: Shows the result of the check of the saved settings6.Lister: Indicates whether an endless lister is active7.Special Promotion: Shows special promotions created for the listing8. Edit Market Listing: Step-by-StepOpen the menu: Sales Channels » Edit Listings9.Click on the desired Market Listing10.→ The Market Listing will open11.Make the settings in the following tabs and then save1...
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How do I create a new listing in the article menu?
PlentyONE offers you various options to create listings for your articles1. You can create a new listing manually via the menu Articles » Edit Articles, provided the article is fully created2.Create ListingOpen the menu: Articles » Edit Articles3. Click on New Listing4 in the row of the desired article. Alternatively, you can open the article and click on New Listing in the toolbar5.→ The New Market Listing window opens6.Make the following settings:Settings in the New Market Listing windowSettingExplanationTypeSelect the listing type7. For eBay, Auction and Fixed Price are available8. Quantity per itemSpecify the quantity of articles offered in one listing. The listing price applies to the entire quantity9. Stock dependencyChoose how the stock should be considered for the listing10: * unrestricted (with reconciliation): The maximum sellable quantity is transmitted; stock is ignored. After reconciliation, the maximum quantity is offered again11. * restricted (with reservation): The current stock is transmitted. The quantity i...
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Which template variables and functions are available for layout templates?
To load dynamic content (e.g. article description, images, prices) into your layout template, use template variables and functions. Pay attention to correct case sensitivity40.Important functions and variablesTypeFunction/VariablePurposeFunction{% GetItemDescription() %}Outputs the article text in the language of the listing41. Recommended to maintain only one description text for PlentyShop and listings42. Function{% GetItemName() %}Outputs the article name (Name 1-3) in the desired language43. Function{% GetCrossSellingData() %}Adds linked cross-selling articles (e.g. Similar, Accessory) to the listing44. Function{% GetItemPropertyByName() %}Outputs the value or unit of a property based on the backend name45. Function{% PropertyList() %}Outputs the list of properties46. Variable$MainFrameOutputs the actual content of the listing (from the Mainframe tab)47. Variable$BuyItNowPriceOutputs the fixed price (Buy it now)48. Variable$MinimumBidOutputs the listing starting price49. Variable$Image[1]Outputs the first article image5...
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How do I import and link a layout template to a listing?
If you have created a layout template outside of PlentyONE, you can import it and then link it to your listings.Import layout templateYou can only import layout templates into your PlentyONE system as ZIP files.Open the menu: Setup » Listings » Layouts.Click on Import at the bottom left. → The window Import template will appear.Enter a name for the new layout template.Click on Upload files.In the Upload files window, select the ZIP file containing the layout template.Click Open. → The layout template will be imported and displayed in the overview.Link listing with a layout templateThe prerequisite is that you have already created listings in PlentyONE.Open the menu: Sales Channels » Edit listings.Open the desired listing.Switch to the Description and layout tab of the listing.Select the layout template from the dropdown list that you want to link with the listing.Save the settings. → The listing will be linked with this layout template.
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What are layout templates for and how do I create them?
Layout templates are used to design your listings without filling the item description with design elements. The advantage is that you use only plain text in the actual item description, which reduces maintenance effort. Basic and overarching information (such as imprint and shipping processing) is stored centrally in the layout template. If you adjust the layout template, all listings linked to it are automatically changed.You can create as many layout templates as you want in PlentyONE.Note: HTML and CSS knowledge Creating a layout template requires HTML and CSS knowledge. We recommend commissioning a certified third-party company to create it if you do not have this knowledge.Create a layout templateOpen the menu: Setup » Listings » Layouts.Click on Add at the bottom left. → The window Create new layout opens.Enter a name for the new layout template.Save the settings. → The new layout template is created and displayed in the overview.Make the settings in the following tabs and save them:Structure of the layout template (tabs)You...
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How do I create and manage directories to group listings?
Directories are used to group and organise your listings. You can create as many directories and subdirectories as you like to keep your listings clearly organised.Create a directoryOpen the menu: Setup » Listings » Directories.Click on the New Directory tab.Enter a name for the directory or subdirectory.Optional: To create a subdirectory, select the appropriate main directory from the Directory dropdown list.Save the settings.→ The directory will be created and displayed in the Directory tab.Edit a directoryOpen the menu: Setup » Listings » Directories.Open the Directory tab.Edit or delete the desired directory.Save the changes.
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How do I set up the sales scheduler for listings?
The sales scheduler allows you to automatically list items on the marketplace at a specific time and automatically relist expired listings. You define time intervals in the sales scheduler so that PlentyONE can automatically start listings. You can link your listings with multiple sales schedulers.Configure sales schedulerOpen the menu: Setup » Listings » Sales Scheduler.Click on Create new sales scheduler.Make the following settings:Name: Enter a name for the sales scheduler.Lister: Enable or disable listings linked to this sales scheduler.Duration: Choose either Use duration from listing or set one of the available durations in days.Important: If you select a duration in days here, this will always be used for the listing, even if a different duration is defined in the listing itself.Start times: Define one or more start times per day.Important: For technical reasons, multiple defined start times must be at least 60 minutes apart.Distribution: Define the intervals at which the listings linked to this sales scheduler should be sta...
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How do I set the stock level for listings?
You configure the settings for stock control and warehouse selection for all your listings centrally in the menu Setup » Listings » Stock. These settings determine whether and how your listings are automatically adjusted to the net stock level.Configure stockOpen the menu: Setup » Listings » Stock.Make the following settings:Automatically end/hide listings:enabled: All listings of an item will be automatically ended as soon as the item reaches zero or a negative stock level. This only applies if the option limited (without reservation) is selected for the stock dependency in the listing itself.Exception: GTC listings are not automatically ended if the option Yes is selected for the setting Use "Out of stock" option. In this case, the item is visible but not purchasable.disabled: All listings continue until they are manually ended or expire. This can lead to overselling.Important note Regardless of your settings, listings for which bids already exist cannot be automatically ended.Adjust quantity when listing to net stock level:enabl...
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How do I set the basic settings for listings?
The basic settings for listings apply to all your listings and market listings. You configure these centrally in the menu Setup » Listings » Settings.Configure basic settingsOpen the menu: Setup » Listings » Settings.Make the following settings:Create new market listing: Here you specify what should happen when you try to create a second listing for the same item.Show error message if a listing already exists: No new listing will be created.Do not check for duplicate market listings: When creating the listing, it will not be checked whether a listing for the item already exists. This is useful if you offer the same item in different qualities (e.g. A- and B-grade).Item name column for listing title: Here you select which item name (Name 1, Name 2 or Name 3) should be exported as the listing title.Save the settings.Important note on saving When you save changes in the menu Setup » Listings » Settings, other users will be automatically logged out. They must log in again for the changes made to take effect for all user profiles.Warnin...
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What is a Listing Template?
A listing template serves as a pattern to efficiently reuse settings for listings and market listings as well as actions and specific options for eBay. You can use the template for any number of listings.Creating a Listing TemplateYou can create a listing template via the following methods:Via the listing group function in the menu: Sales Channels » Edit Listings » Tab: Group FunctionVia RESTApplying a Listing TemplateApplying a template can be done in various ways:When creating a listing: Select the option Listing Template in the New Market Listing window when you create a new listing via Open Item » New Listing.In the Item tab: Apply the template in the Multi-Channel tab of an item using the Listing Template option.Via the group functions:Via the listing group function in the menu Sales Channels » Edit Listings » Group Function using the dropdown list No Template.Via the item group function in the menu Items » Edit Items » Item Group Function with the option Listing Template.
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What is a Market Listing?
A Market Listing is the specific offer that is posted on the eBay marketplace.A Market Listing is always assigned to exactly one parent Listing. This is where, among other things, marketplace-specific settings are made.
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How do I set up Second Chance Offers (SCO) for eBay auctions?
You can make a Second Chance Offer (SCO) to bidders following a completed auction. This gives bidders the opportunity to purchase the item at the price of their highest bid in a offer to unsuccessful bidders via Buy It Now.Note: Second Chance Offers can only be made for listings of the Auction type. The offer is sent to bidders by email and in eBay » My Messages and is excluded from eBay search.Activate global SCO functionFirst, you need to activate the SCO function in the global eBay settings:Open the menu Setup » Markets » eBay » Settings » Tab: Basic Settings.Select Yes for the setting Activate SCO function.Set the Duration in days after making the offer during which customers can accept the SCO.Save the settings.Make individual SCO settings on the listingTo activate the SCO function on the item and set a minimum price, proceed as follows:Open the menu Sales Channels » Edit Listings.Open the relevant listing.Enter an amount in the Base tab under the setting SCO minimum price to activate the function.Save the settings.Offer SCO f...
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How do I assign a vehicle application list to a market listing?
After you have created the vehicle application list, it still needs to be linked to the corresponding market listing.Assign vehicle application list to a listingFollow these steps to establish the link:Open the menu Sales Channels » Edit Listings.Open the desired market listing.Open the Tab: Marketplace of the selected listing.Click on Vehicle Application List on Add.The window Select Vehicle Application List will open.Enter the name of a list or part of the name and select the desired list.Click on Select to assign the list to the market listing.
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How do I create and manage a vehicle application list for eBay?
With vehicle application lists, you create links between the appropriate vehicles and the item to be sold. This increases your chances of selling, as items with an application list are preferentially displayed in the search results.You create, edit and delete the lists in the menu Setup » Markets » eBay » Vehicle Application List. Alternatively, you can also import and update lists via the import type Vehicle Application List in the menu Data » Import.Create a new vehicle application listFollow these steps to set up a new list:Open the menu Setup » Markets » eBay » Vehicle Application List.Click on New Vehicle Application List.The window New Vehicle Application List will open.Enter a name for your list.Note: The name can be changed later.Select an eBay platform for the list.Select a category.Save the settings.Make the additional settings and note the following explanations:SettingExplanationSearchChoose search filters such as Brand/Year, Model or Platform/CCM. Brand/Year: Multiple selection is not possible. When selecting the eBay ...
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How do I set up currency conversion for eBay listings?
You control the currency conversion for your eBay listings centrally in the currency settings.Activate automatic currency conversionActivate the automatic update of conversion rates for the listings as follows:Open the menu Setup » Orders » Payment » Currencies.Set the option Automatically update conversion rates daily to Yes.Make sure that a conversion rate is saved for all currencies you use.Do not perform currency conversionIf no currency conversion should be performed for a listing, you must ensure that the correct sales prices are linked.For example, if no conversion should be made for the currency USD for a listing, the same sales price must be selected for the currency USD as for the platform eBay United States.Storage of the original currencyWhen importing orders, the original currency as well as the original gross and net amount at the item line are also saved, in case the currency differs from the PlentyONE set default currency.
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How do I set the sales price for eBay country platforms?
You set the sales price for the country platforms in the settings of the respective sales price in PlentyONE. This price is then displayed on the country platforms.Set up sales price for country platformsProceed as follows to link the sales price with the desired country platform, client, and eBay account: Open the menu Setup » Items » Sales Prices.Open the desired [Sales Price] and switch to the Tab: Settings.Activate the default client in the Client section.Activate the desired eBay country platform in the Origin section.Activate the desired eBay account in the eBay Accounts section.Save the settings. Note: You have the option to create multiple sales prices for eBay, for example for each eBay account or each eBay platform. How these sales prices are prioritised when you use several can be found in the eBay FAQ.
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Can I manually set the SKU on eBay?
The ability to manually set the SKU (Stock Keeping Unit) depends on the selected setting Use variant number as stock keeping unit (SKU) in the eBay basic settings.Effect of the setting on SKU generationYou can find the relevant setting under: Setup » Markets » eBay » Settings » Tab: Basic Settings.If you have chosen the recommended option No there, the SKU will be automatically generated and cannot be set manually.Generated SKU format (setting: No)The SKU is automatically generated in one of the following formats, depending on whether the listing has one or multiple variants:For listings with only one variant: The format is Prefix #MLID# + [Market Listing ID].Example: #MLID#123For listings with multiple variants: The format is Prefix #MLID# + [Market Listing ID] - [AttributeValueSetId].Example: #MLID#123-456
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What should be considered with listings using automatic relisting and the "Out of Stock" option?
The stock automation uses the Relist function of eBay to relist items.Automatic Relisting (Relist)A listing can only be relisted if it has been active before and ended no more than 90 days ago.The stock automation calls the Relist function as soon as the item is back in stock.The old eBay ID is transferred, but eBay creates a new listing with a new eBay ID and links it to the old listing.The ranking is maintained by eBay if no other data (e.g. the price) has changed.Special feature of the "Out of Stock" optionIf you have set the option "Use Out of Stock option" to Yes in the account settings:The listing is not ended when an item is out of stock.The item remains visible but is not purchasable.The sales history (sold quantities) is retained and not reset to zero when the item is back in stock.Even if the setting End listings automatically is active in the menu Setup » Listings » Stock, listings are not ended but only made non-purchasable.
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How do I activate the inventory automation and avoid duplicate eBay listings?
The inventory automation in PlentyONE must be activated in the basic settings so that listings are managed automatically.Activate inventory automationOpen the menu Setup » Markets » eBay » Settings » Tab: Basic Settings.Select the option Yes for the setting Activate inventory automation.Save (💾) the settings.Notes on inventory dependencyrestricted (without reservation): With this setting, the inventory is updated throughout the entire duration of the listing. The listing is ended when sold out and restarted when stock is positive, whereby the eBay ranking is retained.unrestricted (with reconciliation): Listings with this option are not automatically ended and restarted.Avoid duplicate listingsTo avoid duplicate listings, wait at least one hour after booking in inventory before manually starting a listing with the GTC function. In addition, for listings with the duration endless (GTC), the Endless Lister function must be deactivated in the Base tab of a market listing.
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How does the automatic stock reconciliation for eBay listings (GTC) work?
The automatic stock reconciliation is possible in PlentyONE for eBay listings that are set with the duration endless (GTC).Functionality of the stock automationSynchronization: The stock is updated every 20 minutes in PlentyONE and transmitted to eBay.Automation: The eBay functions End (when sold out) and Relist (when stock is positive) are automatically executed every 15 minutes.Ranking: The search ranking of the listing is maintained.Update on relisting: When a Relisting is executed, all settings of the listing are reloaded and the listing is set on eBay with the new data.Manual update: To update other data such as description or price, you must manually execute the eBay function Update in PlentyONE.Have listings captured by the stock automationThe stock automation captures all listings with the stock dependency restricted (without reservation) or unrestricted (with reconciliation).To display the listings captured by the stock automation in the menu Sales Channels » Active Listings, use the following filters:Duration: endless (GT...
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How do I use the Second Chance Offer (SCO) feature for eBay?
You can activate the Second Chance Offer (SCO) feature to automatically make an offer to unsuccessful bidders at the price of their highest bid.Configure SCO settingsSettingExplanationActivate SCO featureSelect Yes to use the feature.Stock buffer (SCO feature)Enter the number of items to be held as a buffer and thus not available for SCO. Example: Net stock 5, buffer 3 = 2 SCO will be offered.Duration in days after making the offerChoose whether the SCO should end after 1, 3, 5 or 7 days if the customer does not complete the purchase.
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How do I activate the inventory automation and the "Out of Stock" option for eBay listings?
You can activate the inventory automation for GTC listings (fixed price listings that automatically relist) in the Basic Settings tab.Inventory Automation (GTC Listings)Yes: When choosing the stock dependency limited (without reservation) in the listing, the quantity is updated when stock changes. When sold out, the listing is ended and relisted when new stock arrives, while maintaining the eBay ranking.Tip for time-limited listings: For listings with a fixed duration (e.g. 7 days), you must manually find, select and relist ended listings early using the group function with the action End and relist to retain the ranking.No: No automatic inventory synchronization takes place."Out of Stock" OptionYou make this setting in the Account Settings.Yes: Listings are not ended when an item is out of stock. The listing remains visible but is not purchasable. The sales history is retained.Requirement: Additionally, the Inventory Automation must be activated in the Basic Settings tab.Priority: This setting takes precedence over the setting End...
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How do I display eBay shop categories in the listing layout?
To display your eBay shop categories in the listing layout, use the function {% GetListingStoreCategories() %} in the layout templates. Note: Also refer to the chapter Managing layout templates.
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How do I load my eBay shop categories into PlentyONE?
You can directly import or synchronise your shop categories created on eBay into PlentyONE. These categories can then be selected in your listings or automatically applied to listings via listing templates.Load eBay shop categoriesOpen the menu Setup » Markets » eBay » Settings » Tab: Account Settings.Expand the section eBay Shop Categories (folder icon) to display an overview of the shop categories of your eBay accounts.The account data will be synchronised.Under Import shop categories, select the desired sorting: alphabetically by category name or by position (as stored on eBay).Click on Add (plus symbol) to import the eBay shop categories into PlentyONE.
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