When exporting stock levels to Shopify, the shop selected in the system or the stored client (tenant) must exactly match the availability settings of the affected variant.

Correct selection when exporting stock

If a variant is enabled in PlentyONE for a specific Shopify shop, the stock level can only be successfully exported via the corresponding account.

1. Check in the variant under Availability which Shopify shop is stored.

2. When executing the stock export, ensure that the identical client or the correct account is selected.

3. If no availability is set for the selected shop on the variant, the export will be aborted because no exportable variant can be found.