The Shopify configuration assistant guides you through all the necessary steps to set up your Shopify connection in PlentyONE.[!CAUTION] Do not delete completed assistants! Under no circumstances should you delete the completed Shopify configuration assistant. Deleting it will permanently interrupt the connection, create duplicates, and break the link to existing items.Step-by-step instructionsNavigate to: Setup » Assistants » Omni-Channel.Click on the Shopify configuration assistant.Select the available configuration.Follow the steps in the assistant and configure:Item management: Set the import or export direction.Stock management: Define stock and price synchronisation.Warehouse assignment: Assign PlentyONE warehouses to Shopify locations.Order management: Import orders and handle cancellations.Contact management: Import customer data.Shipping profile mapping: Link the shipping profiles of both systems.At the end, click Complete.

You can link your PlentyONE system to your Shopify shop via the official app. Have your plentyID, username, and password ready.Step-by-step instructionsOpen the plentymarkets App in the Shopify App Store.Click on Add app and log in to Shopify if necessary.In your Shopify backend, click on Install app. This allows data exchange between the systems.Enter your PlentyONE login details (plentyID, username, password) in the app form.A list of your clients (webshops) will be displayed. Activate the desired client using the Connected toggle.Note: Only one client can be connected per Shopify shop.Select the desired options for data exchange (prices, stock, items, etc.).Click on Save.

If you notice that the imported order value in PlentyONE differs from the amount paid in Shopify (often exactly by the VAT rate), this is usually due to the tax configuration in the interaction between the systems.Cause of the discrepancyShopify transmits the order values to PlentyONE. If the order in Shopify does not contain explicit tax data (VAT amounts), the standard logic of PlentyONE applies:PlentyONE recognises the transmitted item prices.Since the order is marked as taxable but contains no tax information from Shopify, PlentyONE automatically calculates the tax rate for the order items.Result: The total amount in PlentyONE differs from the original amount in Shopify.SolutionTo ensure the calculation is correct, the tax data must already be properly stored in Shopify.Check your settings in Shopify.Make sure that valid VAT profiles (Taxes/Duties) are stored in Shopify for all relevant shipping countries of your buyers.Only if Shopify sends the specific tax values can PlentyONE adopt these 1:1 without performing its own recalc...

In PlentyONE there is a dedicated function that allows you to quickly and easily check the connection status to your Shopify shop.Under Setup > Wizards > Omni-Channel > Shopify Configuration > Step: Shopify ConnectionIf the connection is shown as Active there, then our app can communicate with the Shopify app; otherwise, it will be listed as Inactive.

Yes, you can easily connect more than one Shopify store to your PlentyONE system.You need to observe the following basic rule: Each connection is completely independent. This means:For each additional Shopify store, you need a separate client in PlentyONE.Each store must have its own Shopify account.To add another store, simply install the plentymarkets app in the new Shopify account and connect it to the designated new PlentyONE client.

The wizard guides you through all the important areas to precisely define the synchronization between PlentyONE and Shopify. Each step addresses a specific topic:Product management: Here you set the basic direction for your product data: Should products be exported from PlentyONE to Shopify or imported from Shopify to PlentyONE? Both at the same time is not possible.Inventory management: In this step, you define how stock levels and sales prices are synchronised. Here too, only an import or an export can be active.Warehouse assignment: Link your warehouses in PlentyONE with your locations in Shopify. This is crucial for stock levels to be correctly reconciled between the systems.Order management: Set how orders, returns, and cancellations from your Shopify shop should be imported and processed in PlentyONE.Contact management: Define how customer data is imported from Shopify.Shipping profile assignment: Assign the shipping methods from your Shopify shop to the appropriate shipping profiles in PlentyONE. This automates the correct s...

The wizard "Shopify Configuration" in PlentyONE is the central tool to set up and customise your connection to Shopify step by step.Here is how to find and start the wizard:In PlentyONE, open the menu Setup > Wizards > Omni-Channel.Click on the wizard Shopify Configuration.Select the configuration you want to edit.The wizard will now start and guide you through all the necessary steps.Once you have completed all the settings, click Finish to save the setup.

This is the most important decision when setting up. The basic rule is: Article data, prices, and stock can only ever be synchronised in one direction. Your choice depends on which system you want to use as your main system (leading system) for managing your articles in the future.Here are the three most common scenarios to help you decide: Scenario 1: Your articles are only available in PlentyONE.Goal: You want to sell your existing articles from PlentyONE in your new Shopify store.Setting: Select in the app the data transfer From PlentyONE to Shopify for articles, prices & stock as well as categories. Scenario 2: Your articles are only available in Shopify.Goal: You want to transfer your articles from Shopify to PlentyONE to manage them centrally there.Setting: Select in the app the data transfer From Shopify to PlentyONE for articles, prices & stock as well as categories. Scenario 3: You have articles in both systems and want to synchronise them.Goal: You want to merge your data stocks and use PlentyONE as the leading system in ...

To connect Shopify and PlentyONE, first install the PlentyONE app from the Shopify App Store. Have your login details for both systems ready.Follow these steps for installation and connection: Open the PlentyONE app page in the Shopify App Store. Click on Add app and enter your Shopify login details if prompted. You will be redirected to your Shopify backend. Click on Install app there. Important: This grants PlentyONE the necessary permissions for data exchange. Now enter your PlentyONE login details (plentyID, username, password). From the list, select the PlentyONE client you want to connect with this Shopify store by activating the switch Connected on the right. Note: You can only connect one client per Shopify store. After the connection, you can set the options for data exchange. Finally, save your settings.

Before you can set up Shopify in PlentyONE, you first need to have a Shopify account. If you don't have one yet, registering is the very first step.Here's how to easily register with Shopify:Open the website Shopify.com in your browser.Follow the instructions there to create your account.