If you notice in the filter of your OTTO catalogue that the linked selection-property-ID is incorrect, this is usually a cache problem with your browser.

Fix the problem with a hard reload

To refresh the display and load the correct IDs, you must force a "hard reload" of your browser. This bypasses the local cache and fetches the data directly from the PlentyONE server.

Keyboard shortcuts for a hard reload

Use the following keyboard shortcut depending on your operating system:

• Windows: Press Ctrl + F5 or Ctrl + Shift + R.

• Mac: Press Cmd + Shift + R (or Cmd + F5 in some browsers).

Further steps for persistent errors

If a hard reload does not solve the issue, proceed as follows:

Manually clear your browser cache and cookies in your browser settings.