This concerns prepayment orders where the customer's payment has not yet been received by OTTO Market.

The process for prepayment orders

1. When customers order at OTTO Market via prepayment, but the payment is still pending, the order initially receives the status ANNOUNCED at OTTO.
2. Orders with this status are imported without address data and with the PlentyONE status [1] Incomplete Data.
3. As soon as the payment is received by OTTO, the status there changes to PROCESSABLE.
4. Subsequently, the address data is added to the order in PlentyONE and the order automatically changes to the status [3] Waiting for Payment.