Start & Basic Settings
Find all steps for the initial setup and management of your OTTO Market accounts in PlentyONE. This includes setting up user rights, maintaining account data, and correctly performing the OTTO OAuth2 authentication.
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How do I remove the data synchronization (OAuth Workflow) for OTTO Market?
If you want to end the data synchronization between PlentyONE and OTTO Market, you need to remove the plentysystems app in the OTTO Market Portal (OPC).Requirement:You need the Service Provider Permissions right in the OPC to view and edit apps.Step-by-step guide to removal:Log in to the OTTO Market Portal (OPC).Navigate to the Service Providers tab.Search for the app name plentysystems.Hover over the app name and click on Revoke Access.Confirm the removal to deactivate the OAuth Workflow.
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Which rights do I need to configure the OTTO OAuth connection?
The configuration of the OTTO OAuth connection is tied to specific user rights, both in your PlentyONE system (implicitly through admin access to the assistant) and in the OTTO Market Portal (OPC).OTTO Market admin rights: Only OTTO Market users with admin rights can configure the OAuth.Service provider approvals in OPC: The user additionally requires the right Service provider approvals in the OTTO Market Portal OPC.
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How do I activate the OTTO OAuth connection in PlentyONE?
The OTTO OAuth connection allows your PlentyONE system to transmit data via OTTO's REST API at specific intervals. Unlike the previous method, you no longer need to manage separate access credentials.Requirements:You are an OTTO Market user with admin rights.You have the right Service Provider Approvals in the OTTO Market Portal (OPC).Step-by-step guide to activate OTTO OAuth:Open the menu Setup » Wizards » Omni-Channel.Click on the wizard Basic Settings - OTTO Market.Click on the second item Allow access to OTTO Market.Click on Allow access to enable PlentyONE to access OTTO Market.A redirect to OTTO Markets will open.Enter the login credentials of your seller account here to log in to OTTO Market.On the following page, which lists the data that PlentyONE will have access to, click Confirm to complete the authorization.This will create the plentysystems app at OTTO and set up the authentication tokens for data exchange.In the wizard, click on the step Summary.Click on Finish to save your changes.After successful authorization and ...
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How do I activate the order origin for OTTO Market in PlentyONE?
The order origin is necessary to ensure that orders are assigned to the correct sales channel. It indicates on which sales channel (such as your online shop or marketplaces) an order was created.To activate the order origin for OTTO Market, proceed as follows:Activating the order origin for OTTO MarketOpen the menu: Setup » Orders » Order Origin.Click on Search (search).Navigate in the displayed list to the option OTTO Market with the ID 160.1.Click on the right in the row of the origin on Edit (edit).The window Change Origin will open.Activate the option Visible in Selection (toggle_on).Click on Save (save).The origin is now activated.
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How do I set the settings for data exchange, returns import, and stock quantities in the OTTO Market assistant?
In the Data Exchange step of the Basic Settings - OTTO Market assistant, you determine which data should be exchanged between PlentyONE and OTTO Market and how to handle returns as well as stock quantities when stock is zero.Data Exchange SettingsDo you want to import OTTO Market orders into PlentyONE?Activate this option to import orders automatically once per hour.Note: Item data and stock information can only be transferred if this option is activated.Which data do you want to transfer to OTTO Market? (Only displayed if orders are imported)Item data: Item data is synchronised once daily at night.Stock information: Stock is synchronised every 15 minutes.Do you want to import purchase documents as external invoices?By default, purchase documents are imported as normal order documents.If you activate this option, purchase documents will instead be imported with the document type External Invoice.Important: If the option is not activated, the invoice number will not be displayed in the order overview and is not included in the finan...
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How do I set up my OTTO Market account in PlentyONE and enter the API access data?
The setup of OTTO Market in PlentyONE as well as the basic settings for data transfer are done via the assistant Basic Settings - OTTO Market. Have the API access data ready, which you received from OTTO Market.Set up account – step-by-step instructionsGo to: Setup » Assistants » Omni-Channel.Click on the assistant Basic Settings - OTTO Market.Follow the on-screen instructions.Step: SettingsUnder which client do you want to sell your items?Select the client from the dropdown list. This client is used for generating the item URL in the catalogue, and OTTO Market orders are assigned to this client.Note: In PlentyONE you can link only one OTTO Market user account and sell items only via one client.Do you want to activate your OTTO Market user account?Deactivated (check_box_outline_blank): The settings are saved, but the data exchange with OTTO Market is not yet started.Activated (check_box): The data exchange with OTTO Market is started after completing the assistant.Recommendation: Activate the user account only after you have checke...
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How often does the automated data exchange with OTTO Market take place?
After setting up OTTO Market in PlentyONE, various data exchange processes take place automatically at fixed intervals.Frequency of data exchange (table)DataIntervalArticle exportonce per nightPrice adjustmentonce per night simultaneously with article exportStock adjustmentevery 15 minutesOrder importevery 15 minutesImport of return registrations by end customersonce per hourUpdate of category groups/catalogue templatesdailyUpdate of the list of brandsevery three hoursImport of shipping profilesdailyAdjustment of processing timeonce per hourAdjustment of shipping profilesonce per hour
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How does the OTTO Market marketplace model work?
OTTO Market is the marketplace model of the company OTTO.Principle of the marketplace modelSeller listing: You are displayed as the seller directly on your products.Customer communication: However, all communication with customers is handled by OTTO.
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How often does the inventory transfer to OTTO Market take place?
The inventory transfer takes place automatically every 15 minutes.See also Frequency of data exchange.
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How do I get access to the feature list for OTTO Market?
You can access the feature list and product categorisation relevant to OTTO Market via the provided link.https://otto-prm.my.salesforce.com/sfc/p/#1t000000Ef7E/a/3Y000002zIBb/AvvF8mlsBvETRs.ywTjzg9jlrF1T0iR2EFkfZtPrjbU
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What are the basic requirements for successful article export to Otto Market?
In the Tab: Availability of the respective variant, the availability "OTTO Market" must be set.In the Tab: Properties of the respective variant, the property "OTTO category group" must be set. The selection value expected is the format name of the respective OTTO catalogue. This linking assigns the variant to the respective OTTO catalogue (this corresponds to the OTTO category group).The name of the catalogue you assigned is NOT expected, but the name of the format!The variant is activated.The variant has a positive net stock in the linked warehouse of the catalogue.Furthermore, the variants require at least one link to all mandatory fields of the respective catalogue. Mandatory fields are marked with an asterisk (*) in the catalogue.Your data will only be transmitted to Otto once it passes the PlentyONE validation. The following values must be correctly set for this:"- „ean“""- „sku“ / „productReference“""- „stock“" (inventory)"- „productDescription.category“""- „productDescription.brand“""- „productDescription.brandId“""- „mediaA...
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