With the eBay Marketing plugin, you can create discount promotions such as quantity, item, and minimum order discounts in the eBay Sales Promotions menu to increase visibility and cart value.Step-by-step guide to creation:Open the menu Sales Channels » eBay Sales Promotions.Click on Create new sales promotion.Make the settings in the three tabs:Tab: Basic settings (Details)Select platform and account.Enter name (max. 90 characters) and description (max. 50 characters).Assign priority for positioning in the promotion overview on eBay.Specify start date and end date with exact start and end times.Tab: RulesChoose one rule per sales promotion:Minimum order value (quantity discount for a minimum order value).Minimum order quantity (discounts on minimum order quantities).Buy 1, save on the next (type of discount).No minimum order (type of discount).Multi-discount: The more items purchased, the higher the discount. Here you must specify From quantity and Discount (%). Note the eBay requirements for multi-discounts:Field 1: Quantity 1, di...

If you want to offer your items on international eBay platforms, you must comply with the national regulations of the respective countries as well as eBay's principles.Important steps and sources of information:Principle of international selling:Read eBay's Principle of international selling to find out which items are prohibited from being sold in certain countries.Requirements for international selling:Find out about the specific requirements you must meet to offer your items on other international eBay platforms at eBay under Sell internationally.

If you have created multiple sales prices with similar settings in PlentyONE (e.g. for the same marketplace or the same country), these are processed according to a defined priority order to determine the correct price for the eBay listing.Priorities of sales prices (highest priority first):Marketplace setting: Prices that are set only for one marketplace have higher priority than prices that are enabled for several or all marketplaces.Country setting: Prices that are set only for one country have higher priority than prices that are enabled for several or all countries.eBay account setting: Prices that are set only for one eBay account have higher priority than prices that are enabled for several or all accounts.Currency setting: Prices that are set only for one currency have higher priority than prices that are enabled for several or all currencies."From quantity" setting: Prices that have a higher "from quantity" have higher priority than prices with "from quantity" equal to 1.Customer class setting: Prices that are set only for...

The return policy is an important part of your terms and conditions and must be correctly set for each relevant eBay platform.Here is how to set new return policies:Open the menu: Setup » Markets » eBay » Terms and Conditions » Tab: Return Policy.Switch to the New tab.Enter a unique profile name (e.g. Return Policy Spain).Enter the full text of the return policy under Description.Specify whether a return is possible.Define the return period and who bears the return shipping costs.Save the settings.→ You can then assign these conditions to the corresponding listings or terms and conditions of the international platforms.

If you want to ship your items listed in Germany internationally, you must first accept the cross-border trade agreements on eBay. Afterwards, make the following settings in PlentyONE.1. Configure international shippingConfigure in the shipping terms which international shipping methods and costs should apply.Open the menu: Setup » Markets » eBay » Framework Conditions » Tab: Shipping Conditions.Select the appropriate eBay account and the platform (Germany).Navigate to the section International Shipping Methods.Choose the desired shipping method and enter the shipping costs.Under Regions, select the option Worldwide or specific regions you ship to.Optional: Exclude delivery locations to which you cannot ship.Save the settings.2. Adjust stock synchronisation and duration for GTC listingsTo ensure your listings are permanently visible internationally and stock is managed correctly, you should check the validity and stock dependency.Open the listing by navigating to Items » Edit Item and selecting New Listing for the item (or open an ...

With Click & Collect at Argos, buyers who have purchased orders via eBay UK can collect them at an Argos store in the United Kingdom. This feature can only be used with the country platform eBay UK. Activation is done via the shipping conditions and the shipping profile.Enable Click & Collect for listingsOpen the menu: Setup » Markets » eBay » Framework » Tab: Shipping Conditions.Open the desired shipping condition that is saved for the platform UK.Activate the option Buyers can collect the item at Argos with Click & Collect.Save the settings.Link shipping profile with shipping conditionIn the same menu, switch to the tab Shipping Profiles.For the setting Shipping Conditions in the section General Information, select the shipping condition you just edited.Save the settings.Link shipping profile with listingAfterwards, you need to link this shipping profile with your listing:Open a listing in the menu Sales Channels » Edit Listings and select the edited profile in the tab Base under the setting Shipping Profile.

The payment method eBay Invoice Purchase is automatically available in your PlentyONE system as soon as an active account for eBay exists. No individual configurations are required. You only need to allow the payment method in the desired customer group.Note on usage: eBay Invoice Purchase is possible for a price range from €1.50 to €1,500 and applies to all categories except digital goods. The item must be payable with PayPal in order to use the invoice purchase.Allow payment method in groupFollow these steps to enable the payment method for a customer group:Open the menu Setup » CRM » Groups.Open the group in which the payment method should be allowed.Activate the option eBay Invoice Purchase for the setting Allowed payment methods.Save ($\text{Save}$) the settings.What is a customer group?Groups are used to segment your customer base according to different criteria. Examples of use include:Creating separate groups for end customers (B2C) and dealers (B2B).Displaying items in the plentyShop with gross or net prices, depending on ...

If you have already created terms and conditions (payment, shipping, return policies, return policies according to ElektroG, and product compliance) on eBay, you can import these into your PlentyONE system.Important: When importing, the terms and conditions set on eBay always take precedence and overwrite all corresponding settings you have created in PlentyONE.Importing terms and conditionsYou must import the terms and conditions individually for each combination of eBay account and country platform.Open the menu Setup » Markets » eBay » Terms and Conditions.Make the following settings:SettingExplanationAccountSelect the eBay account from which terms and conditions should be imported.PlatformSelect the eBay country platform.Click on Import.The terms and conditions created on eBay will be imported into PlentyONE.

With shipping profiles, you link the previously created payment, shipping, and return policies with item-specific information such as location and postcode.Create a shipping profileOpen the menu Setup » Markets » eBay » Policies » Tab: Shipping Profiles » Tab: New.Make the following settings:SettingExplanationDefault profileActivate this to make the profile the default profile. There is only one default profile; the existing one is automatically deactivated when a new one is activated.Profile nameEnter a profile name.CountrySelect the country for the item location.PostcodeEnter the postcode. If there are discrepancies between postcode and location, the location derived from the postcode will be used.LocationEnter the item location.Payment termsSelect the payment terms set in the corresponding tab.Shipping termsSelect the shipping terms set in the corresponding tab.Return termsSelect the return terms set in the corresponding tab.Return terms according to ElektroGSelect the terms set in the corresponding tab.Product ComplianceSelect ...

You can set return policies on eBay or in PlentyONE in the menu Setup » Markets » eBay » Terms & Conditions » Tab: Return Policies. The settings you make in PlentyONE override the conditions stored on eBay.Create a return profileOpen the menu Setup » Markets » eBay » Terms & Conditions » Tab: Return Policies » Tab: New.Make the following settings:SettingExplanationProfile NameEnter a profile name.ReturnChoose whether the item can be returned or not.Return PeriodSelect the return period that will be displayed in the return policies on eBay.Return Shipping CostsChoose whether buyers or sellers bear the return shipping costs. Update the relevant listings.CreditSpecify which options are available to buyers after the return (e.g. refund, replacement or exchange item). (Only for certain eBay platforms, e.g. USA).Return FeeSpecify whether a percentage of the purchase price is charged as a fee for the return. (Only for certain eBay platforms, e.g. USA).DescriptionEnter a description text that will be displayed on eBay in the field Return P...

You set the shipping terms as profiles in PlentyONE. Here you define the conditions for domestic and international shipping.Make settings for domestic shippingOpen the menu Setup » Markets » eBay » Terms & Conditions » Tab: Shipping Terms » Tab: New.Make the following settings for domestic shipping:SettingExplanationProfile NameEnter a profile name.Processing TimeSet the processing time in days for shipping.Shipping MethodsSelect the shipping methods in the Domestic area.CostsSet the shipping costs.Additional Charge EachSet the surcharge for shipping each additional item from this offer.Additional OptionsChoose options such as Free Shipping (costs are automatically set to 0.00 EUR) or Express Shipping.Shipping Discount for Combined PaymentChoose whether to adopt the shipping discount set up on eBay.Exclude Delivery LocationsExclude delivery locations, PO boxes, and parcel stations from shipping.Save ($\text{Save}$) the settings.Make settings for international shippingOpen the menu Setup » Markets » eBay » Terms & Conditions » Tab: ...

You set the payment terms as separate profiles in PlentyONE. You need to configure these settings for each eBay account and each platform.Create a payment profileOpen the menu Setup » Markets » eBay » Framework conditions » Tab: Payment terms » Tab: New.Make the following settings:SettingExplanationProfile nameEnter a profile name.Payment methodsSelect one or more payment methods.PayPal accountSelect your configured PayPal account.Immediate paymentEnable this to allow PayPal as the only payment method. Buyers must complete the checkout before purchase to avoid open orders.Payment notesEnter payment notes.Save ($\text{Save}$) the settings.

Before you can set payment terms, shipping terms, or return conditions for your eBay listings, you must activate the Framework Conditions feature on eBay itself.Check activation status and enable the featureIn the PlentyONE system, you can check the activation status of this feature:Open the menu Setup » Markets » eBay » Framework Conditions.Check the button next to the dropdown list for your eBay account.If the button is green, you have already activated the feature on eBay.If the button is red, you have not yet activated the feature. Click on the displayed link to be redirected to eBay and activate the feature there.Troubleshooting: Import eBay Seller ProfilesIf an error message appears in PlentyONE stating that framework conditions (payment, shipping, or return conditions) are already saved on eBay with the same name or settings, click on Import eBay Seller Profiles to resolve this error.

The European regulation on extended producer responsibility (EPR) obliges retailers to take responsibility for the return and disposal of certain products. From 1 January 2022, you are legally required to offer customers the free collection of an equivalent old electrical appliance when delivering a new electrical device.You set the conditions for the free return of old appliances in the return conditions according to ElektroG.Important: If you sell items with eBay in France, you are obliged to set return conditions according to ElektroG for this country platform.Set return conditions according to ElektroGYou can set the conditions in PlentyONE, which will override the conditions saved on eBay. You can set a maximum of three return conditions according to the ElektroG law.Open the menu Setup » Markets » eBay » Framework Conditions » Tab: Return Conditions according to ElektroG » Tab: New.Make the following settings:SettingExplanationProfile NameEnter an internal name that is not visible in the listing.DescriptionEnter a description...

You link eBay shipping profiles with the PlentyONE shipping profiles in the menu Setup » Markets » eBay » Settings » Tab: Shipping Profile Links.PrerequisiteBefore you can create the link, you must in the menu Setup » Markets » eBay » Conditions:Set conditions for eBay.Create shipping profiles.How the linking worksA linked shipping profile is automatically used during order import if the following conditions are met:The shipping profile matches the order data of the listing (e.g. account settings and marketplace settings).The shipping profile is activated in the Global tab of an item.Note: If the linked shipping profile is not active, the active shipping profile with the highest priority is automatically used.