An item exported as a bundle is displayed in Shopify like a regular item, since Shopify does not natively support bundles directly without an external app. For the stock level of the main item and its individual components to be correctly calculated and synchronised, specific requirements must be met.

Requirements for synchronising bundle items

To keep the bundle and its individual components synchronised, the following conditions must be met:

• Separate export of all components: In addition to the main item (bundle), all included bundle components must also be exported separately to Shopify .

• Assigned SKUs: Both the main item and all bundle components must have their own SKU for the marketplace Shopify .

Step-by-step guide to troubleshooting

1. Ensure that a SKU for Shopify is assigned to both the main item and all bundled components.

2. Check that all individual bundle components have a positive stock level in the linked warehouses.

3. Export the main item as well as all bundle components to Shopify.

4. Create a test order in Shopify and carry out the order import in PlentyONE .

5. Wait for the automatic run of the next stock level export.