Submitting Product Compliance (GPSR) and Special Data
How to meet Product Safety Requirements (GPSR): How to transmit hazard warnings, safety information, EU responsible party details, and necessary documents (e.g., energy efficiency labels) to eBay, and how to link the recycling fee.
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How do I transfer the energy efficiency label and product data sheet to eBay?
You can transfer the energy efficiency label and the product data sheet to eBay via specific attributes from your PlentyONE system.Required attributesTo successfully transfer the documents, you must create the following three attributes exactly with the names listed below in your system:eBay Energy Efficiency LabelType: Text or Selection with a link to the document, or a File attribute.eBay Energy Efficiency Label DescriptionType: Text or Selection.eBay Product Data SheetType: Text or Selection with a link to the document, or a File attribute.Important: All three attributes must be linked to and filled in for the variant. If any of the attributes are missing, the upload will fail.Additional requirements and variant logicFor the documents to be visible in the listing, the following eBay characteristics must also be completed:Energy Efficiency ClassEEK SpectrumThe logic for adopting the attributes depends on the listing type:For single variant listings, the attributes are taken from this specific variant.For multi-variant listings, t...
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Where do I enter hazard warnings (GPSR) for eBay?
To comply with the GPSR requirements and integrate hazardous goods information into your listings, you need to fill in the corresponding fields in the Marketplace tab of your listing.NavigationNavigate to the hazardous goods information section at: Marketplace Listings » Marketplace tab.eBay fields for hazardous goods informationIn the Marketplace tab, you will find the following fields to specify hazardous goods information:eBay field nameGermanDescriptionSignalWordSignalwortDropdown menu: Select the signal word from the product’s safety data sheet (e.g., "Danger", "Warning"). This is a mandatory field when hazardous goods information is provided.PictogramPiktogrammeMultiple selection; Use this field for hazard pictograms from the product’s safety data sheet.StatementGefahrenhinweiseMultiple selection; Use this field for hazard statements from the safety data sheet.ComponentErgänzende AngabenOptional text field; Use this field to provide additional hazardous goods component information. This field can only be used in conjunction w...
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Where do I enter product safety information (GPSR) for eBay?
To comply with the GPSR requirements and transmit product safety information to eBay, you need to fill in the corresponding fields in the Marketplace tab of your listing.NavigationNavigate to the section for product safety information under: Marketplace Listings » Marketplace tab.eBay fields for product safetyIn the Marketplace tab, you will find the following fields to provide product safety information:eBay field nameGermanDescriptionPictogramsPiktogrammeUse this field for hazard and safety pictograms from the product's safety data sheet.StatementsSicherheitshinweiseUse this field for hazard or safety statements.ComponentsAdditional informationOptional text field; use this field to provide additional safety-related information (e.g. "Risk of tipping"). This field can only be used in conjunction with pictograms or safety statements.
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How do I provide GPSR documents in different languages?
On eBay, there are two ways to upload GPSR documents in different languages:Option 1: Language-specific upload (Separate documents)If you have a separate document for each language, you can upload the individual documents per language.Enter the respective document link for each language in the corresponding attribute.If the links differ, a separate document will be uploaded for each language.Example (User manual):Select Language: German. Insert the link to the German document.Select Language: English. Insert the link to the English document.Select Language: French. Insert the link to the French document.Option 2: Multilingual upload (One document for all languages)If one document contains multiple languages, you can upload this document and activate it for the respective languages.Enter the same link for all affected languages in the corresponding attribute.The logic in the background recognises that it is the same link, uploads the document only once, and activates it for the stored languages.Example (Multilingual document):Select...
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How do I convert a Google Drive preview link into a download link for documents?
To provide a GPSR document via a property of Text type, you need to insert a valid link through which the document can be downloaded. Note that Google Drive by default creates a preview link that does not lead to a direct download.Preview link (example): https://drive.google.com/file/d/1a2bcdEFGhIJKlmN3OPQrst-UVwXYZABCd/view?usp=sharingManual adjustment of the link (Option 2)You can manually adjust the link to enable a direct download:Open the document in your Google Drive.Copy the document ID from the preview link.Note: The ID is the part of the link between /d/ and /view.Example: From https://drive.google.com/file/d/1a2bcdEFGhIJKlmN3OPQrst-UVwXYZABCd/view?usp=sharing you extract the ID: 1a2bcdEFGhIJKlmN3OPQrst-UVwXYZABCd.Append the document ID without spaces to the end of the following pattern for the download link:Pattern: https://drive.google.com/uc?export=download&id=Result (example): The complete download link for the ID 1a2bcdEFGhIJKlmN3OPQrst-UVwXYZABCd is then: https://drive.google.com/uc?export=download&id=1a2bcdEFGhIJKlm...
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Which attributes do I need for the GPSR documents and how do I link them?
To comply with the GPSR requirements, you can upload safety-relevant documents and link them directly to your eBay listings.Supported attributes for documentsYou can provide the following documents, using the names either in English or German:EnglishGermanCertificate of AnalysisAnalysezertifikatCertificate of ConformityKonformitätsbescheinigungDeclaration of ConformityKonformitätserklärungInstructions for UseGebrauchsanweisungSafety data sheetSicherheitsdatenblattTroubleshooting guideFehlerbehebungsanleitungUser guide or manualBedienungsanleitung oder BenutzerhandbuchInstallation instructionsInstallations- oder MontageanleitungOther safety documentsSonstige SicherheitsdokumenteImportant notes on using the attributesThe attribute names must be exactly as specified above and enabled for eBay.Attributes can be of the Text type (required: valid link to a document) or of the File type.Supported file types are: .PDF, .JPEG/.JPG, .PNG.Validation rules and listing updateOnce one of the above attributes is linked, it must be valid. Invalid ...
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How are Manufacturer and EU Responsible Person Details (GPSR) Transferred to eBay?
The General Product Safety Regulation (GPSR) of the European Union requires you to provide information on product safety, including details about the manufacturer and the responsible person in the EU. This information is now automatically transferred to eBay via PlentyONE. You do not need to manually assign any fields.Requirements for Data TransferFor the data to be automatically transferred to eBay, the following requirements must be met:The manufacturer must be selected at the item level.The fields for the EU responsible person and the manufacturer must be completed under Settings » Items » Manufacturer.Data Transfer PriorityThe values for manufacturer and EU responsible person information are used in the following order (priority):If a custom property exists, the name from this property is used.If no property exists, the name of the external manufacturer from the Settings » Items » Manufacturer menu is used.If no name is stored in the external manufacturer field, the name of the manufacturer from the Settings » Items » Manufactu...
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How do I provide the Unique Manufacturer Identification Number (UPIN)?
For items from certain product categories, you must provide a Unique Manufacturer Identification Number (UPIN or SYDEREP number).Important: If you sell items with eBay in France, you are legally required to provide UPINs for items from certain categories. You receive the UPIN from the manufacturer or supplier of the item.In PlentyONE, you provide UPINs using properties. These properties must be named exactly as on eBay to be transferred correctly.Create properties for UPINThe following properties must be created to specify UPINs:ProducerProductID (Manufacturer product ID)ProductPackageID (Product package ID)ShipmentPackageID (Shipping package ID)ProductDocumentationID (Product documentation ID)Open the menu Setup » Settings » Properties » Configuration.Click on ($\text{Add}$) Create property.Make the following settings:SettingSelectionDetails » AreaSelect Item.Details » TypeSelect Text.Name » NameEnter the name of the property (e.g. ProducerProductID).Visibilities » OriginSelect the eBay platform for which UPINs should be used.Note...
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How do I set up the recycling fee (EcoParticipationFee) and link it to items?
For certain product categories (such as electrical appliances and furniture), you can specify a recycling fee (Eco-Participation Fee) on eBay. This fee is already included in the sale price but is listed separately and displayed on the item page below the sale price.Important: If you sell items on eBay in France, you are legally required to specify a recycling fee for the categories electrical appliances and furniture. The amount of the fee is provided by the manufacturer or supplier of the item.In PlentyONE, the recycling fee is specified with a property called EcoParticipationFee.Create EcoParticipationFee propertyOpen the menu Setup » Settings » Properties » Configuration.Click on ($\text{Add}$) Create Property.Make the following settings:SettingSelectionDetails » AreaSelect Item.Details » TypeSelect Decimal number.Name » NameEnter EcoParticipationFee.Visibility » OriginSelect the eBay platform for which the recycling fees should be used.Note: The property must have exactly the same name as on eBay, otherwise it cannot be transf...
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How do I set Product Compliance information?
With Product Compliance, you provide specific information about product conformity and make product-specific details available. For example, you can provide specific information about batteries if you sell them.Important: If you sell items with eBay in France, you must compulsorily provide Product Compliance information for this country platform.Setting Product ComplianceYou can set the Product Compliance information in PlentyONE in the menu Setup » Markets » eBay » Terms & Conditions » Tab: Product Compliance. These settings override all information stored at eBay.You can create a maximum of ten conditions for the Product Compliance.Open the menu Setup » Markets » eBay » Terms & Conditions » Tab: Product Compliance » Tab: New.Make the following settings:SettingExplanationProfile NameEnter an internal name for merchants that is not visible in the listing.DescriptionEnter a description text that will be displayed in the eBay field Product Compliance. This is where specific product information is provided.LabelEnter a label for the P...
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