If all requirements are met and the variant is still not exported to OTTO Market, you should check the data log to determine the exact reasons for rejection by OTTO Market.

Check log entries for errors

1. Open the menu Data » Log.
2. Use the following filters to find the relevant export logs:
   • Otto itemexport
   • Plenty\Modules\Otto\Item\Services\ItemExportService
3. Click on Search (🔍).
4. Check all entries with the levels warning and error.

Find and correct reasons for rejection (variant invalid)

1. Open the logs with the message Variant invalid.
2. These logs show the variant ID and the reason for rejection or the missing attribute.
3. Correct the corresponding variant data in your PlentyONE system.

Check catalogue mandatory fields

Make sure that all mandatory fields of OTTO Market in the catalogue (marked with an asterisk *) are assigned to the corresponding PlentyONE data fields. These mandatory fields vary depending on the marketplace category.