- First open the menu under Data > Log .
- Filter your search by selecting the following log under Integration: Plenty\Modules\Otto\Item\Commands\ItemReportResultCommand
Such a log entry indicates a rejection:
- Open the entry and display the details.
Error messages from this integration are only sent once if there was no change in the article data
OTTO only sends us detailed error messages from this log once. For example, this happens when the item export of your variant takes place for the first time. If you do not fix the error immediately, OTTO rejects the content of the item in future exports and you will receive the message in the log under
level: info and the integration \ItemReportResultCommand “Variants discarded by OTTO due to no change.”
The message alone does not indicate an error, but only informs you. If you do not know exactly when the variant was first exported, simply change the content of the variant. The next day you can check the log again for errors. A content change counts as soon as even one character has been added or removed.
If OTTO accepts the variant, you will receive another log. When you open this, you will see all SKUs of your variants that have now been accepted by OTTO.

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