If all requirements and all links are stored for your variants, and yet no export of the variant takes place, here you will find your possible errors:
- First open the menu under Data > Log.
- Filter your search by selecting the following log under Integration: Plenty\Modules\Otto\Item\Services\ItemExportService
- Now you will see all item transfers that have already been made. Using Level you can find out whether an item was transferred successfully or not:
“info”: Log entries with this message indicate a successful transfer. This can look like the following, for example:
“error”: Log entries with this message indicate an error during the transfer. Usually, this means that your variant is not valid. Therefore, no export of the respective variant took place. This can look like the following, for example:
Messages of this kind can be opened and the details displayed:
In this case, for example, it is an error in variant ID 1167. The field “productDescription.category” is criticised.

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