You set up an event action to inform OTTO Market about the shipment of the item. Before setting up the action, you must ensure that the sender address is saved.
Saving the merchant's sender address
The shipping confirmation will only be sent to OTTO Market if the merchant's sender address has been saved.
- You save the address in the settings of a warehouse.
- To do this, navigate to: Setup » Goods » Warehouse » [Select warehouse] » Settings.
- The address must be saved in the warehouse used for the respective order.
Setting up the event action (step-by-step)
Follow these steps to create the event action:
- Open the menu: Setup » Orders » Events.
- Click on
Add event action(``).
Note: The window
Create new event actionwill open.
- Enter a unique name for the event action.
- Select the event and the filters according to the following configuration:
| Setting | Selection |
|---|---|
| Event |
Order change: status change. Select status, e.g. |
| Filter 1 (Order type) | Order > Order type select: Order[cite: 9]. |
| Filter 2 (Origin) | Order > Origin select: OTTO Market[cite: 9]. |
| Action | Plugins > Report shipping information to OTTO[cite: 9]. |
Important: Select an event that only occurs after the event action Generate return label has been triggered. If no return label has been created yet, no shipping confirmation can be sent to OTTO Market.
- Save (``) the settings.
- Make all other necessary settings according to Table 7.
- Activate the setting Active (``).
- Save (``) the settings finally.
Important information about data transmission
When triggering this event action, the data is not transmitted live, but added to a queue.
The transmission of data can take several minutes if many jobs are in the queue.
Advantage: If the target server is not reachable or the number of requests is throttled, multiple further attempts will be made to transmit the data.
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