Invoices for OTTO Market orders are not created in PlentyONE, but are automatically generated and imported by OTTO Market. This import is triggered as soon as you have confirmed the shipment of the goods at OTTO Market.

Step-by-step: Shipping confirmation for invoice import

To send the shipping confirmation and thus trigger the invoice import, you must send the event action Report shipping information to OTTO to OTTO Market.

Location of the invoice documents

After successful shipping confirmation, you will find the invoice documents in the Tab: Documents of the main order.

• Note: Since the documents are retrieved hourly, there may be a delay before they are visible in the tab.

Options when importing purchase documents

• By default, purchase documents are imported as normal order documents.
• If you activate the option Import purchase documents as external invoices in the wizard, the purchase documents will instead be imported with the document type External Invoice.

Important notes on the invoice number

• If the option Import purchase documents as external invoices is not activated, the invoice number will not be displayed in the order overview and is also not included in the financial accounting export.
• The invoice number is then only visible under Documents in the order.
• Since invoices are always created by OTTO Market when the shipment of an item has been confirmed, invoices for partial deliveries are also generated.