On March 20 2026, the following issues were identified in PlentyONE:Newly created catalogues would not appear in the catalogue overview.A number of marketplace data exchange operations that should have been run hourly were being blocked.The cause of these issues was identified and a hotfix was deployed on March 22 2026 at 2:00AM. Catalogues that were created in this time frame are now visible in the catalogue overview, and all hourly data exchanges will now as expected.VersionAvailable frombetaMarch 22 2026stableMarch 22 2026

In the delivery countries UI, filtering by ID or country name had no effect, and all results were always displayed.This behaviour has been fixed. VersionAvailable frombeta21 May 2026stable27 May 2026

The SKU field has been added as a selectable field in the item and variation overview. VersionAvailable frombeta21 May 2026stable27 May 2026

Fulfillment DPDDeliSprint Polling Data:The external DPD API export has been aligned with the shipping centre logic used in DPD polling to ensure that email addresses and phone numbers are filtered consistently when generating DPD export formats. VersionAvailable frombeta21 May 2026stable21 May 2026

When a different MyView view was selected in the Contacts UI, the pagination always displayed zero results.This issue has been fixed. VersionAvailable frombeta21 May 2026stable27 May 2026

The following issues have been resolved:Creating listings took a very long time.No template was preselected when creating a listing.VersionAvailable frombeta21 May 2026stable21 May 2026

In version 2 of the item UI, it was possible to open settings in the side navigation and select what should be displayed in the overview. This is now also possible in the latest version of the item UI. VersionAvailable frombeta21 May 2026stable27 May 2026

The following issues have been resolved:When attempting to edit a comment in a variation, the text of the oldest comment was always displayed.After editing a comment, the Save button did not become active.When opening a comment for editing or creating a new comment, the editor should be active by default.If a new comment was added and then edited, the text was simply appended to the last comment after saving and reloading.VersionAvailable frombeta21 May 2026stable21 May 2026 

To link selected variations with images, there is a button in the variation overview that opens a popup window where the images are supposed to be displayed. However, the popup window was empty. This error has been fixed. VersionAvailable frombeta21 May 2026stable21 May 2026

The new version 2.5.6 of the Klarna plugin is now available. The update includes several bug fixes. For more information, please see the plugin changelog.  

For orders where an invoice or credit note was created with a reversal document, the function to upload an external invoice/credit note was not available in the order UI.This error has been fixed. VersionAvailable frombeta21 May 2026stable27 May 2026

The Stock correction widget now displays a default entry for each variation.The Sales channel widget now shows a column for both the internal and external names. VersionAvailable frombeta20 May 2026stable20 May 2026

When an image was uploaded and then linked to the main variation, a message appeared stating that the change was saved, but the save indicator remained visible. If saved again, an error message appeared stating that the image ID was invalid, and after reloading the page, the image was deleted.This issue has been fixed.VersionAvailable frombeta20 May 2026stable20 May 2026  

A new field for selecting a coupon campaign has been added and integrated into the Settings portlet on the General tab of the variation. VersionAvailable frombeta20 May 2026stable20 May 2026

In some cases, users without admin rights were unable to create labels, even though the appropriate permissions were set up. This issue has been resolved. VersionAvailable frombeta20 May 2026stable20 May 2026

In the detailed view of the Order UI, selecting the option No limitation for the number of cards per row in the MyView settings of the overview widget could cause the infoboxes to be displayed overcrowded. This issue has been fixed. VersionAvailable frombeta20 May 2026stable20 May 2026

Yesterday, May 19, 2026, between 1:00 PM and 3:00 PM, a temporary technical issue occurred affecting the order import from the refurbed marketplace. This caused certain orders to be imported into the PlentyONE system multiple times, creating duplicates.Please note that this issue did not affect all orders. However, the duplicate imports did impact:Some new orders between 1:00 PM and 3:00 PM Tuesday, May 19, 2026.Orders from the past 2 days that had not yet been fully processed.Specific older orders (dating back as far as August 2025) that are currently in the NEW or ACCEPTED status.Current Status: The root cause has been fully resolved, and the order import has been operating normally since 3:00 PM May 19, 2026.Next Steps & Support: We are proactively reaching out to every affected seller individually via our Helpdesk. If you notice duplicate orders in your PlentyONE system and require assistance with cleaning them up or correcting your data, please contact us via Helpdesk. 

From approximately 18 May at 11:45 until 19 May at 16:45, a disruption affected the export of product and offer catalogues.During this period, the following functions could not be executed:automatic overnight export of product cataloguesmanual export of product and offer cataloguespreview of product and offer cataloguesThe automatic offer export, including price and stock updates, was not affected by the disruption.The disruption has now been resolved.Automatic export of product catalogues as well as preview and manual export of product and offer catalogues are now working as expected again.Version.    Available frombeta19 May 2026stable19 May 2026

It was not possible to create new number ranges. This behaviour has been fixed.VersionAvailable frombeta19 May 2026stable20 May 2026

Two new variables have been introduced in the order group:Order tags: Displays all order tags separated by commas on the document.Order tags (split): Displays all order tags one below the other.Furthermore, order tags can now be used as a restriction in the restrictions of the text widget (new). VersionAvailable frombeta20 May 2026stable27 May 2026

In the old item UI, clicking on Physical Stock in the respective column led directly to the stock movements. Since these are always visible in the new item UI, this link is no longer needed and has been removed. VersionAvailable frombeta19 May 2026stable19 May 2026

In the Stock table, incoming items are now directly visible without needing to be opened via a three-dot menu. VersionAvailable frombeta19 May 2026stable20 May 2026

An option was added for Metro which stops the offer export via the Metro plugin as soon as a valid offer for a variation has been exported via the Metro core integration. For more information, see the plugin changelog.

In the new item UI, each widget in the Stock tab now features a Warehouse filter.Bookmarks have also been implemented. VersionAvailable frombeta18 May 2026stable18 May 2026  

Several new features are now available for the refurbed integration.Refurbed setup menu movedThe menu for setting up refurbed in PlentyONE has been moved and is now located in the central Sales Channels menu:Sales Channels » Accounts » refurbed for systems created before April 2026Sales Channels » Channel Control Center » refurbed for systems created after April 2026This allows you to manage refurbed together with your other sales channels in one central location.Shipping service provider “Refurbed Shipping” availableYou can now use the shipping service provider Refurbed Shipping to ship your items. Currently, only DHL Express is supported.How to use Refurbed Shipping:Go to Sales Channels » Accounts » refurbed or Sales Channels » Channel Control Center » refurbed.Open the Channel settings tab.In the Shipping label creation section, map your PlentyONE warehouse to the corresponding refurbed delivery address.Note: You can obtain the refurbed delivery address from your refurbed account manager. It is required for shipping label creati...

The limit for flow creation for customers with older PlentyONE contracts, who have not yet switched to a plan, has been increased from 200 to 500. VersionAvailable frombeta18 May 2026stable20 May 2026

As in the Order UI, there are now also filters for auto-completion in the new item UI, which can be edited and sorted via MyView. VersionAvailable frombeta18 May 2026stable20 May 2026 

The SKU filter has been added to the default template of the item overview in the new item UI. VersionAvailable frombeta18 May 2026stable20 May 2026

After restrictions for invoices were saved in the DocumentBuilder, no further restrictions could be added from the dropdown lists, or they could not be saved.This issue has been fixed. VersionAvailable frombeta15 May 2026stable20 May 2026

If an item had not yet been activated at a Shopify location, the stock export would fail silently, and the stock could not be transferred, even though the correct location had been configured in the assistant.This issue has been resolved so that the Shopify location specified in the assistant is automatically activated during the stock export.