ServiceDesk

  • Fix: Automatic inventory activation during stock export

    If an item had not yet been activated at a Shopify location, the stock export would fail silently, and the stock could not be transferred, even though the correct location had been configured in the assistant.This issue has been resolved so that the Shopify location specified in the assistant is automatically activated during the stock export.

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  • New: PayPal plugin version 6.7.8

    The new version 6.7.8 of the PayPal plugin is now available.The update contains one change. For more information, please refer to the plugin changelog.

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  • New: Shop Apotheke plugin version 3.06 available

    Version 3.06 of the Shapotheke plugin is now available. This update includes several improvements and a bug fix. For more information, refer to the plugin changelog.

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  • New: Item UI: Presets for group functions

    In the variation and item overview, the group functions dialog now includes a new button for saving presets, which has been added to the action selection field.Users can save the currently selected actions as a preset, optionally set it as the default preset, and decide whether the preset should be made available to all users. VersionAvailable frombeta8 May 2026stable13 May 2026

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  • Fix: New item UI: Stock and stock movements in widget were not automatically updated

    Previously, after booking stock, only a green success message appeared, but the stock levels and stock movements in the corresponding widget were not automatically updated. The same applied to stock corrections and redistributions, where the Refresh button in the stock movements widget had to be clicked manually first.This behaviour has been fixed: Stock and stock movements are now automatically and correctly updated in the widget immediately after booking, correcting, or redistributing stock. VersionAvailable frombeta7 May 2026stable7 May 2026

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  • New: Improved search function in the mapping menu of the import tool

    When mapping target fields in the Map fields menu of an import in the import tool, users have access to a search function that allows them to find specific target fields more quickly. In order to improve the usability of this function, as of this update only categories that contain a search result are displayed when a search is carried out.VersionAvailable frombetaMay 6 2026stableMay 13 2026

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  • Fix: Unintended reset of update settings in the import tool

    In the import tool, due to an internal error the Update settings of an import could be reset unintentionally under certain conditions. This issue is fixed as of this update.VersionAvailable frombetaMay 7 2026stableMay 7 2026

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  • New: Bauhaus plugin version 3.05 available

    Version 3.05 of the Bauhaus plugin is now available. This update includes several bug fixes. For more information, refer to the plugin changelog.

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  • New: New item UI: Button to clear image cache integrated

    The button to clear the image cache has been added to the image view in the new Item UI. Customers can now easily clear the image cache directly using this button as they were used to. VersionAvailable frombeta7 May 2026stable13 May 2026  

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  • Change: eBay API migration completed

    We have updated our eBay integration to the new Taxonomy and Metadata API. This ensures long-term stability and compatibility with future eBay updates.What is changing?With this update, your listings benefit from more precise category structures and enhanced data exchange.Key improvements:More accurate data: Improved compliance with the latest eBay category standards.Improved parts compatibility data: More reliable handling of parts compatibility for automotive and technical parts.Future-proof integration: Faster access to new eBay features and improved reliability.What do you need to do?No action required: The update runs in the background. Your workflows, UI and existing category mappings remain unchanged.Recommendation: Monitor your listings over the next two weeks to ensure everything works as expected.If you have any feedback regarding this integration, let us know in the forum.VersionAvailable frombeta         11 May 2026stable11 May 2026

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  • Fix: Error in description of the test run function in the import tool

    The import tool found under Data » Import features a Test run option. This option only imports the first few rows of a file in order to allow users to check whether the data in their file is being imported as intended.Up until now the description of this feature stated that it would import the first 5 rows of a file. However, it actually imports the first 10 rows. This update changes this description to state the correct amount of imported rows.VersionAvailable frombetaMay 8 2026stableMay 8 2026

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  • Fix: DocumentBuilder: Warehouse location variables

    For systems with the new inventory logic, the warehouse location variables did not output any content when the order had already been booked out. This has been fixed. VersionAvailable frombeta6 May 2026stable13 May 2026

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  • Refurbed: New: Assign serial numbers with PlentyONE Flow

    NewFrom now on, serial numbers can be automatically transferred to refurbed using PlentyONE Flow.Both serial numbers from the item's serial number list, as well as a free text field with new serial numbers on the order can be added. Creating a flow to automatically transfer serial numbers to refurbed:Enable the serial number on the item (setting Serial number in the Item » Items menu on the respective item).Create a new flow in the Automation » Flow Studio menu. The flow can be event-based, time-based, or manual.Tip: We recommend controlling the flow via an order status change.Select the action Order » Assign serial number for the flow.At the top right, activate Create if not existing to create serial numbers manually.→ Serial numbers can now be either selected from the list or entered manually in the Automation » Flow Hub menu in the newly created flow.→ The serial number will be automatically transferred to refurbed via flow.VersionAvailable frombeta30 April 2026stable30 April 2026

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  • Fixed and changed: Item: Issues in new item UI

    The following change was made:Stock management: In the Stock tab, the sorting in the stock correction area has been adjusted. The entries are now sorted by Warehouse ID ascending.Item Overview Search & Filters:Added new filters for serial numbers and supplier part numbers.Enhanced the full-text search with an option to filter by variant names.Search results can now be grouped by item (displaying the primary variation).The following problem was fixed:Product images: An error in the position assignment was fixed. The first uploaded image of an item no longer has position 1 but position 0.VersionAvailable frombeta29 April 2026stable6 May 2026

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  • New: Flow: Action "Transfer shipping permission to FBA" added

    Corresponding to the event action with the same function, the action Transfer shipping permission to FBA has also been added in Flow, which authorises shipping via Amazon FBA.  VersionAvailable frombeta29 April 2026stable6 May 2026

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  • New: FlowStudio: Filter by package numbers in the "Search" control

    An additional filter has been introduced in FlowStudio in the Search control to filter orders based on the package number. VersionAvailable frombeta29 April 2026stable6 May 2026 

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  • Fix: DocumentBuilder: "Warehouse" selection missing in group functions

    In the group functions Create document and Merge documents of the order overview, the selection of the warehouse has been missing for some time for the document type Delivery note. This has been fixed. VersionAvailable frombeta29 April 2026stable6 May 2026

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  • Fix: Missing payment methods in the "Arrange payment methods" menu

    Certain payment methods were not available for sorting in the Sort Payment Methods section.This issue has been fixed. VersionAvailable frombeta28 April 2026stable28 April 2026 

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  • Temu | New: Adding product listings for existing Temu products

    In PlentyONE, product listings for multiple variations of an item are grouped under a shared group ID. When exported to Temu, this results in a single product on Temu (goodsId) with multiple variations (each with its own SKU ID).If you later create additional product listings for further variations of the same item, these are assigned a new group ID. When exported to Temu, a new product (new goodsId) is created on Temu. The variations are therefore not added to the existing Temu product but created under a separate product.Important:If you want all variations to appear under a single product on Temu:Delete all existing product listings for the item in PlentyONE.Then create new product listings for all variations of the item together (including any newly added variations).Version                                Available fromstableGradual rollout starting 28 April 2026

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  • Fix: Issue with DHL Retoure Online for certain currencies

    "Bad request" error when creating returns: The creation of DHL return orders has now been adjusted so that "itemValue" is only considered if the currency of the order is supported by the DHL Retoure API. VersionAvailable frombeta27 April 2026stable27 April 2026 

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  • CHECK24 | Change: FTP options updated (action required)

    On 28 April 2026, we will update the FTP servers for CHECK24. As part of this change, the FTP option partnerftp.shopping.check24.de will be removed from the settings.Required action:On 28 April 2026, go to Setup » Markets » Check24 and save your settings again.Additional information:If you previously used the FTP option partnerftp.shopping.check24.de, it will be automatically switched to ftp.moebel.check24.de. You only need to save your settings again.Your login credentials remain unchanged.Version       Available frombeta28 April 2026stable28 April 2026

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  • Fix: New item UI: Adjustment of the multichannel widget

    The following adjustments have been made to the multichannel widget:Addition of the filter Is filterable and setting this filter as the default filterAddition of the column IDUse of the backend name instead of the display nameThe filter Name now works as a "Like" filter instead of an "Equal" filterFix for an issue where filter bookmarks did not work VersionAvailable frombeta24 April 2026stable24 April 2026

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  • Fix: DocumentBuilder: PO Delivery Note as PDF/A3 or XML

    If ‘PDF/A3’ or ‘XML’ was selected as the file format in the output settings for a PO delivery note template, an internal error occurred and the document could not be generated. This has been fixed. VersionAvailable frombeta27 April 2026stable29 April 2026

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  • Fix: Wrong value type displayed for certain target fields in the new import tool

    Up until now, when editing a mapping set in the new import tool, certain target fields would display the expected value type Number regardless of their actual expected value type. This issue has now been fixed.VersionAvailable frombeta24 April 2026stable24 April 2026

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  • New: Flow Studio: New search filter in the search control

    The filter Order shipment registered is now also available as a search filter in the search control. VersionAvailable frombeta24 April 2026stable24 April 2026

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  • New: Flow Hub: Option for interactive action "Assign serial number"

    An option has been added to the Assign serial number interactive action, enabling new serial numbers that do not yet exist in the system to be created and assigned directly. VersionAvailable frombeta24 April 2026stable24 April 2026

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  • Change: Mollie: Improved status updates

    The cron for payment updates has been adjusted to improve the processing of status updates in Mollie. VersionAvailable frombeta23 April 2026stable29 April 2026

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  • New: New item UI: "Statistics" tab added

    In the new item UI, a "Statistics" tab has been added at both the article and variation levels. VersionAvailable frombeta22 April 2026stable22 April 2026

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  • Etsy: Resolution for missing Etsy orders (action required)

    Due to recent data privacy changes implemented by Etsy, access to full shipping addresses (street and city) for third-party integrations has been restricted. This caused a disruption in the order import process. On 23 April 2026, we are releasing a fix to resume order imports. How this affects your workflowFrom 23 April 2026, orders will be imported with an Incomplete data status. To complete fulfilment, you will need to manually enter the missing address details for these orders. Key facts:Who is affected: Only sellers who connected their Etsy shop after 17 July 2025.Cause: This change is due to an Etsy platform policy restricting access to PII (Personally identifiable Information) for certain integrations. For further details, please refer to the official Etsy API policy.Next steps: We are in ongoing discussions with Etsy to restore full data access and provide a permanent, automated solution.Version     Available frombeta23 April 2026stable23 April 2026

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  • Fix: New item UI: Bundles

    Item Search: Fixed an issue in the "Bundles" tab where only the main variation was displayed. All variations are now visible.Search Filters: Resolved a bug where active search filters were incorrectly carried over when switching to the variation search.VersionAvailable frombeta22 April 2026stable22 April 2026

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