If you need an invoice for customs declaration before the final VCS invoice is issued by Amazon, you can manually generate a proforma invoice in PlentyONE.

Why is the VCS invoice not created immediately?

For orders with merchant fulfilment (MFN), especially for exports (e.g. outside the EU), Amazon only creates the VCS invoice after you have confirmed the shipment in Seller Central. Therefore, you are missing a document for the prior shipping notification to customs.

Solution: Manually create a proforma invoice

In these cases, you can directly create a document of the type proforma invoice for the relevant order in PlentyONE. You can use this document for your customs processing.