If you use VCS Lite (PlentyONE), your PlentyONE system automatically creates invoices for Amazon orders and then uploads them to Amazon. Manual interventions are no longer possible or necessary.The automated process in PlentyONEInvoice creation by PlentyONE follows these automated steps:Your orders are created as usual through order import in PlentyONE.The system blocks manual invoice creation for these orders.Hourly, a special order report (VIDR) is imported from Amazon. This report corrects the totals of the already imported orders if necessary.Based on the final and corrected order totals, the invoices are generated fully automatically in PlentyONE.The completed invoices are then uploaded directly to Amazon.Important notesPlease observe the following points to ensure the process runs smoothly:Data matching: Both the order numbers and the SKUs of the items must match between PlentyONE and Amazon.Valid for all orders: The process applies to all your Amazon orders, whether MFN, FBA or B2B.No subsequent cancellation: An order or inv...

If you use VCS Amazon, the entire invoice creation process is fully automated by Amazon. Manual interventions are neither possible nor necessary in PlentyONE.The automated process in PlentyONEThe invoice creation by Amazon follows a clear, automated process:Your orders are created as usual through the order import in PlentyONE.The system blocks manual invoice creation for these orders. So you can no longer create an invoice manually or via event action.Amazon creates a tax report daily (SC_VAT_TAX_REPORT), which is automatically imported into PlentyONE.This report generates an external invoice document on the orders. This document contains the original invoice number from Amazon.Important notesPlease observe the following points to ensure the process runs smoothly:Matching order numbers: The order numbers in PlentyONE must match those at Amazon.Valid for all orders: The process applies to all your Amazon orders, whether MFN, FBA, or B2B.No invoice download: The actual invoice PDF is not downloaded. The document created in PlentyONE...

If you need an invoice for customs declaration before the final VCS invoice is issued by Amazon, you can manually generate a proforma invoice in PlentyONE.Why is the VCS invoice not created immediately?For orders with merchant fulfilment (MFN), especially for exports (e.g. outside the EU), Amazon only creates the VCS invoice after you have confirmed the shipment in Seller Central. Therefore, you are missing a document for the prior shipping notification to customs.Solution: Manually create a proforma invoiceIn these cases, you can directly create a document of the type proforma invoice for the relevant order in PlentyONE. You can use this document for your customs processing.

The main difference lies in which system creates the invoice for your Amazon orders. You select the option that suits you best in the Amazon settings in PlentyONE.An overview of the two optionsVCS Amazon: Here you hand over the entire invoice creation to Amazon. Amazon generates the invoice document and makes it available to the customer.VCS plentymarkets / VCS Lite: With this option, you continue to use your PlentyONE system to create the invoices. PlentyONE then transmits the completed invoice to Amazon, which provides it to the customer.

In order to successfully use the Amazon Invoice Service (VCS), several requirements must be met in your Amazon account and in PlentyONE.Checklist of requirementsActivation with Amazon: The VCS service must already be activated in your Amazon Seller Central.Correct order: Always activate VCS first with Amazon before enabling it in PlentyONE.Tax settings: Your verified VAT number must be stored in Seller Central for each shipping country.Necessary warehouses in PlentyONE: The following warehouse types must be set up in your system:One warehouse for each Amazon platform (e.g. Amazon.de, Amazon.fr).One warehouse for each country from which you ship.One warehouse for each individual Amazon FBA logistics centre where your goods are stored.

You can activate the Amazon Invoice Service (VCS) directly in your PlentyONE system. Please note that VCS must first be active in your Amazon Seller Central before you make the setting in PlentyONE.Step-by-step guide to activationNavigate in your PlentyONE system to: Setup > Markets > Amazon > SettingsSelect the appropriate Amazon account.Switch to the Settings tab.Find the option Generate invoice and make the desired VCS setting there.What VCS variants are there in PlentyONE?You can choose between two variants:VCS Amazon: Amazon creates the invoices for you.VCS plentymarkets / VCS Lite: PlentyONE creates the invoices for Amazon orders.