Go through these two checklists step by step:Checklist for displaying categoriesChecklist for displaying articlesCheck if the appropriate category types are activated in the shop assistant:Setup > Assistants > Plugins > Select plugin set > plentyShop LTS > Select clientThen in the assistant:Webshop > Which category types do you want to display in the navigation bar? > Category types 

If the crossed-out RRP price is missing for some products in the product overview in the webshop, this is usually due to differing minimum order quantities in the price configurations. If the sales price applies from a minimum quantity of 0, but the RRP price is only configured from a quantity of 1, the RRP will not be displayed.CauseThe minimum order quantity is inconsistently defined in the sales price settings. If the regular sales price is set from quantity 0, but the RRP price is set from quantity 1, the system does not recognise a match for the price calculation and hides the crossed-out price.Step-by-step guide to fixAdjust the minimum order quantity of the RRP sales price so that the crossed-out price is displayed correctly:Navigate in your PlentyONE system to: Setup » Articles » Sales Prices.Open the affected RRP sales price.Set the option Quantity from to the value 0.Save the setting.Note: Also check in the article under Articles » Articles » [Open variant] » Tab: Prices whether a minimum order quantity of 0 is entered fo...

When you use the Server-Side Rendering (SSR) technology of Vue in plentyShopy, the server reacts very sensitively to non-standard-compliant or faulty HTML in the item descriptions. This leads to a so-called template error.Often an item description in the backend editor looks completely correct, as modern browsers automatically correct faulty code and display it neatly. However, in the database, the text is stored exactly as it was originally transferred (for example, via an import). A common example of this is the uppercase unclosed <BR> tag instead of a valid <br /> tag. As soon as Vue SSR tries to render this unclean code server-side, the process aborts and throws an error.How to fix the error:If a specific item causes such an SSR error, you can correct the issue directly in the system:Open the affected item in your PlentyONE system.Open the item description in the editor.Click Save without necessarily changing the text.By saving again in the backend editor, the code is automatically validated, converted into clean HTML (e.g. <br...

 If you want to completely remove or hide a category for a specific language (e.g. English) from your webshop, you can delete the desired language version. The German version of the category remains completely unaffected.Deleting a language version of the categoryThis method deletes the English name as well as the URL for this language. As a result, the category disappears from the webshop and the main navigation in this language version.Open Items » Categories in your PlentyONE system.Select the appropriate client and the language English from the dropdown list at the top of the toolbar (above the category tree).Click on the category you want to deactivate for English in the left directory tree.Click the Delete icon at the top right of the category toolbar.Confirm in the security window that you want to only delete the language for the client (not the entire category).Note: In the left category tree, the category name will now be displayed in italics when you have selected the English view. This indicates that this category no lon...