If the product export to TEMU fails with the error message Invalid Request Parameters (error code 150010003), this is usually due to incompletely assigned mandatory fields, incorrectly configured own values (own values) in complex mappings, or an incorrect image data source in the catalogue.CausesThe error is mostly triggered by one of the following configuration causes in the TEMU catalogue:Missing mandatory fields: Not all required mandatory fields (such as CertificationInfo or allergens) have been filled in the catalogue.Deviating own values (own values): In complex mapping fields (fields with a dropdown pre-selection on the left side), an own value (own value) is assigned on the right, which does not exactly match the value selected on the left.Incorrect image mapping: If the error message reads Invalid Request Parameters [images], the product images are not recognised as valid by TEMU due to an unsuitable image data source in the catalogue.Step-by-step guide to resolutionCheck and correct the settings in your TEMU catalogue as...

Error messages during stock reconciliation with Temu occur when a mathematical formula for stock calculation (e.g. Net stock - 2) is used in the catalogue and the result is a negative stock value.Cause of export errors with negative stock valuesTemu does not accept negative stock values (e.g. -1 or -2) via the API. If a deduction formula such as Net stock - X is stored in the PlentyONE offer catalogue, this leads to negative calculated values for items with stock below the deduction value (e.g. stock 0 or 1 with a deduction of 2). Temu rejects these values and returns an error message, causing the stock export for the affected items to fail.Step-by-step guide to fixNavigate in your PlentyONE system to: Data » Catalogues.Open the affected offer catalogue for Temu.Go to the Mappings section and find the data field Stock.Check the stored calculation logic or formula.Adjust the mapping so that no negative stock values are transmitted to the marketplace (e.g. by directly mapping the field Net stock or Physical stock without manual negat...

You encounter the error messages sign is invalid, please check your sign calculation or Use 200 characters or fewer for bullet point in the TEMU product export log when your product data cannot be transferred correctly to TEMU. These issues usually relate to invalid characters or length restrictions in your product texts.The error message sign is invalidThe error sign is invalid, please check your sign calculation indicates that certain invalid characters in a text field of the exported product – for example in the title or description – make the digital signature invalid.Solution: Check your product data for special characters or non-standardised characters in fields that are transferred to TEMU (e.g. title, description, attributes). Remove or replace these characters to enable the export.The error message Use 200 characters or fewer for bullet pointThe error Use 200 characters or fewer for bullet point indicates that a text your system attempted to send to Temu exceeden the 200-character length restriction set by TEMU.Solution: M...

Error reports for your Temu account can be found in the data log. To specifically search for certain errors, proceed as follows:Open the menu Data > Log.Click on Filter at the top.Enter the term TEMU in the Identifier field to see all error reports for your account.Optional: Enter a specific path in the Integration field to refine your search (e.g. Plenty\Modules\Temu\Services\Order\OrderImportServices for errors during order import).Click on Search.The error reports will now be displayed according to your filters.