You encounter the error messages sign is invalid, please check your sign calculation or Use 200 characters or fewer for bullet point in the TEMU product export log when your product data cannot be transferred correctly to TEMU. These issues usually relate to invalid characters or length restrictions in your product texts.

The error message sign is invalid

The error sign is invalid, please check your sign calculation indicates that certain invalid characters in a text field of the exported product – for example in the title or description – make the digital signature invalid.

• Solution: Check your product data for special characters or non-standardised characters in fields that are transferred to TEMU (e.g. title, description, attributes). Remove or replace these characters to enable the export.

The error message Use 200 characters or fewer for bullet point

The error Use 200 characters or fewer for bullet point is a clear length restriction from TEMU.

• Solution: Make sure that the texts you send as bullet points to TEMU do not exceed a length of 200 characters maximum.

View the TEMU export log

To check the specific errors of your product exports, you can view the export log in your system.

1. Navigate to Data » Log.

2. Search for the log identifier mc-temu-product-export.