Error messages during stock reconciliation with Temu occur when a mathematical formula for stock calculation (e.g. Net stock - 2) is used in the catalogue and the result is a negative stock value.

Cause of export errors with negative stock values

Temu does not accept negative stock values (e.g. -1 or -2) via the API. If a deduction formula such as Net stock - X is stored in the PlentyONE offer catalogue, this leads to negative calculated values for items with stock below the deduction value (e.g. stock 0 or 1 with a deduction of 2). Temu rejects these values and returns an error message, causing the stock export for the affected items to fail.

Step-by-step guide to fix

1. Navigate in your PlentyONE system to: Data » Catalogues.

2. Open the affected offer catalogue for Temu.

3. Go to the Mappings section and find the data field Stock.

4. Check the stored calculation logic or formula.

5. Adjust the mapping so that no negative stock values are transmitted to the marketplace (e.g. by directly mapping the field Net stock or Physical stock without manual negative deduction).

6. Save the settings in the catalogue.