Service Desk

RECOMMENDED ARTICLES

• Welcome to your new Service Desk: Faster, clearer & better
• Why does the ShopBuilder generate a numbered list instead of an unordered list after formatting bullet points?
• How do I find my API limits?
• When is a catalogue required for Amazon?
• Check-out: Shipping profile is not determined / There was an error in the shipping cost calculation. What should I do?
• Why is my category or article not displayed in the shop?
• Why can't I add package components to a variant?
• Why does the connection to PlentyOneBase fail (Error: "Not connected" or "No secure connection")?
• Why is my stock not being transferred correctly to eBay?
• What does "Base price information has been removed as it is invalid." mean in the Mutators\NormPriceMutator log for OTTO Market?
• What can I do if Amazon orders are not imported?
• Why is my price not being transmitted/updated to Amazon?
• Where can I find processing reports and error messages for catalog transfers or the adapter in PlentyONE?