If you make changes to static data such as shipping groups (merchant_shipping_group) in your Amazon offer catalogue, these will not be automatically transferred to existing offers on Amazon simply by saving or setting a new timestamp.

Once an offer exists on Amazon, an offer create is no longer sent, but an offer update. This update process for existing SKUs is primarily triggered by price changes. To ensure that the changed data fields from the offer catalogue are reliably transmitted to Amazon, a price change must be made to the item.

How to trigger the update

To force the transmission of your adjusted shipping groups or other data fields in the offer catalogue, proceed as follows:

1. Make the desired changes in the offer catalogue or to the linked properties of the variants.

2. Temporarily change the price of the affected variants (a minor change is sufficient) to trigger the offer update call.

3. Check in the menu Setup » Markets » Amazon » Feeds whether the update has been processed.

Check the status of the transmission

You can check the success of the transmission in the feed interface:

1. Navigate to Setup » Markets » Amazon » Feeds.

2. Set the filter Feed-Typ to Feed for offers.

3. In the Process type filter, select the option Update of offer catalogues.

4. Download the Feed request and the Feed Submission Result.

5. Check in the document whether the number for messagesProcessed matches messagesAccepted.