Troubleshooting and data verification
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Why does the hourly delta stock reconciliation for Netto fail?
If error messages such as Code 02: No Action to Execute found appear in the log during the hourly stock export to Netto, or the delta file remains empty, this is usually due to an inactive catalogue.The hourly delta reconciliation processes only variants on the system side that have previously been successfully exported to Netto via the catalogue and for which the stock or price has subsequently changed. If the corresponding Netto catalogue is not active or not yet fully set up, no variants are marked as "already exported". As a result, the hourly export does not find any affected items to process.Activate stock reconciliationFor the hourly delta reconciliation to work, the catalogue interface for Netto/Marktkauf must be active and used for both product and stock updates:Navigate in your PlentyONE system to: Data » Catalogues.Open or create the catalogue for Netto / Marktkauf.Ensure that the mappings for stock reconciliation are set up correctly.Activate the catalogue and save the settings.Once the catalogue is active and the initi...
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How can I check Netto shipping confirmations in the log?
When you ship the items of an order, you must inform Netto eStores and Marktkauf about the shipment. The shipping confirmation is sent to Netto eStores and Marktkauf via a flow or an event procedure. You must set up the corresponding flow or event procedure beforehand.In the log, you can check whether the shipping confirmation for a specific order has been sent correctly to Netto. To do this, you need to filter the log specifically.How to filter the log effectivelyGo to Data » Log.Determine the time at which the flow or event procedure was triggered.Click Filter at the top of the menu.Set the time filter (Date from, Date to, Time from and Time to) as precisely as possible, e.g. to a time window of 10 seconds around the determined time.In the Identifier field, enter Netto.Click SEARCH.Check whether there are any error messages for the corresponding order ID.Important: If the notification was sent successfully, often no permanent log entry is generated.If the flow or event procedure was not triggered at all, often no entry appears ei...
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