If Google Maps is not displayed or loaded correctly on your website or in your webshop, there can be various causes. In most cases, it is due to a missing, incorrect, or improperly stored API key.Check common causesMissing or invalid Google API key: To integrate Google Maps, you need a valid API key from Google Cloud. If this is missing, entered incorrectly, or has expired, the map will remain blank or display an error message.API quota exceeded or billing inactive: The use of the Google Maps API can incur charges. If your free quota is used up or there is no valid payment method stored in the Google Cloud account, Google will block access.Incorrect or incomplete address: The address stored in the system must be exact and complete so that Google Maps can resolve the location.Faulty widget installation: The corresponding Google Maps widget must be correctly installed and activated in the shop layout.Store Google Maps API key in the webshopIf you have already generated your API key, you must enter it in the Shop Assistant at the corr...

You can temporarily deactivate your webshop by locking your shop. This is suitable, for example, as a holiday mode. To do this, navigate to the Setup area and select the Lock shop function. The quickest way to find this function is via the the switch, your shop will no longer be accessible.