To retransmit all stock to Zalando, this must be triggered again. The trigger can, for example, be initiated via the Zalando setup assistant. For this, you only need to make an adjustment in the “Stock for Germany” and/or “Stock for Austria” section. It does not matter what change you make. The change can then be reversed. Within 15 minutes, all stock will be transmitted to Zalando. The transmission can be tracked at any time in the log.When transmitting all variants, it should be noted that depending on the number of variants and sales channels, the transmission may be delayed. This is due to the limitation of API calls set by Zalando. Therefore, it can happen that the transmission is sent in several batches and thus takes more time. It may also be that variants of the same article are transmitted in different batches. Each batch can contain up to 1000 variants, which corresponds to one request. 20 requests are possible per minute. You can recognise a batch in the log by the so-called “jobId”.

For this, it is necessary to adjust the stock of the respective variant. For example, you can make a stock correction from “-1 piece” to “+1 piece” using stock correction. The stock will then be transmitted to Zalando within 15 minutes. The transfer can be tracked at any time in the log.Which stock levels are reported to Zalando was defined by you at the beginning in the Zalando setup assistant.

All transfers FROM 16.08. are only visible if the log was previously set to debug. To temporarily activate the log entry, you need to configure the logs under Data > Log below the search using the settings button and activate the log level “DEBUG” under the path Plenty > Modules > Zalando > Stock > Services > StockUpdateService.Please specify only a few days here if possible and do not leave the log on debug for longer than a maximum of 5 days. Go to the menu Data > Log.Use the following filters:Integration: Plenty\Modules\Zalando\Stock\Services\StockUpdateServiceIdentifier: ZalandoAs reference type, you can choose, for example, the variant ID or the EAN. Enter the value “variationID” or “ean” as the reference type and use the corresponding value as the reference value. This might look like the following: Open the log entry and click on “Expand all” (plus symbol) to view the content of the respective request:The transmitted stock is shown as “quantity”.Whether Zalando has successfully accepted this message can be seen in the respo...

To retransmit all prices to Zalando, this must be triggered again. The trigger can, for example, be activated via the Zalando setup assistant. For this, an adjustment must be made in the “Prices for Germany” and/or “Prices for Austria” section. It does not matter what change you make. The change can then be undone again. Within 15 minutes, all prices will be transmitted to Zalando. The transmission can be tracked at any time in the log.When transmitting all variants, it should be noted that depending on the number of variants and sales channels, the transmission may be delayed. This is due to the limitation of API calls set by Zalando. Therefore, it is quite possible that the transmission is sent in several batches and thus takes more time. It may also happen that variants of the same article are transmitted in different batches. Each batch can contain up to 1000 variants, which corresponds to one request. 20 requests are possible per minute. You can recognise a batch in the log by the so-called “jobId”.

To do this, it is necessary to adjust the Zalando sales price of the variant. You can make a small price change: for example, change the price by +0.01 EUR and then back again (-0.01 EUR). The price will then be transmitted to Zalando within 15 minutes. The transmission can be tracked at any time in the log. Which price is reported as the regular price to Zalando was defined by you at the beginning in the Zalando setup assistant.

For an overview of the price updates received by Zalando in the last 7 days and their processing status, you can download the corresponding reports under Setup > Markets > Zalando > Tab: Processing Reports > Price Reports. Please note that Zalando only adopts the price when it is in the "Submitted" status. You can update the report at any time, but the period is fixed.If you are missing price updates or the transmitted values do not seem correct to you, you can also check this in the log.To do this, go to the menu Data > Log.Use the following filters:Integration: Plenty\Modules\Zalando\Prices\Services\PriceUpdateServiceIdentifier: ZalandoAs a reference type, you can choose e.g. the variant ID or the EAN. Enter the value “variationID” or “ean” as the reference type and use the corresponding value as the reference value. This could look like the following: Open the log entry and click on “Expand all” (plus symbol) to view the content of the respective request:Whether Zalando has successfully accepted this message can be seen in the r...

With Zalando, there is the special case that subsequent changes to item data such as texts are not automatically imported.In this case, it is essential to consult with Zalando and obtain the appropriate approval.

Either not all basic requirements have been met, or the mandatory fields for Zalando have not been completed.The mandatory fields for Zalando are as follows:1 Colour codeAge group(s)GenderSize rangeManufacturer codeManufacturer colourSeason codeSilhouette typeTo check whether there are errors for your variants, processing reports are available to you.

The following basic requirements must be met for article export to Zalando: In the Availability tab of the respective variant, the availability "Zalando" as well as "WEB-API" must be set. How? The variant is activated. The variant has a sales price defined for Zalando. How? The articles have at least all mandatory attributes linked. Which?

Contact our technical support via a ticket through the Service Desk and request the file, including a reference to the sales channel and the affected PID.Note: Please note that we only support certain sales channels and shipping by the merchant. A list of the available sales channels can be found in the manual.