You can set up PlentyONE so that Temu is automatically informed about the shipping of your orders. To do this, you create an event action.How to set up the event action:Event: Select Status change with the option Order exported.Filter: Filter by Order > Origin and select Temu to apply the action only to Temu orders.Action: Under Plugins, select the option Temu: Send shipping confirmation to Temu.Important criteria:For the shipping confirmation to be successfully transmitted to Temu, the following criteria must be met:A warehouse and a shipping service provider have been selected.The order has a tracking number with at least five digits.If there are multiple items in the order, the number of tracking numbers must match the number of items.

You create and manage your offers for Temu through so-called listings. You can find them in the account overview under Sales Channels > Accounts.Open the Temu account to see the overview of your listings.Click on the account tile to create new listings.Important: Currently, only offer listings can be created for Temu. Product listings are not possible at the moment.

To ensure variants are correctly assigned during order import, you need to save the PlentyONE Variant ID as the SKU for the corresponding variant in Temu. Here’s how to do it:1. Copy the Variant ID in PlentyONE:Open the desired product in the menu Products > Products.Click the copy icon next to the Variant ID in the toolbar to copy the ID to the clipboard.2. Save the SKU in the Temu Seller Center:Log in to the Temu Seller Center.Open the Manage products menu and scroll to the desired product.Click Edit SKU next to the SKU.Paste the copied Variant ID into the SKU field and click Save.The link is now established, and the variant will be correctly assigned during order import.

To ensure that Temu orders are correctly assigned to the right sales channel, you need to activate the order origin. Here is the procedure:Open the menu Setup > Orders > Order Origin.Click on Search.Find the entry Temu with the ID 182.00 in the list and click Edit next to it.In the Change Origin window, activate the option Visible in Selection.Click on Save.This activates the order origin.

The process of a Temu order, from placement to shipping, proceeds in these steps:Item listing: Your products are listed on the Temu marketplace.Order and payment: Customers order and pay directly at Temu. Only the payment method [Temu] Direct Checkout is available.Order import: The order is automatically imported into PlentyONE.Shipping: You ship the order.Shipping confirmation: You report the shipping to Temu. This can be done either automatically via event action or manually through the status change on the order.You can either ship the entire order or only certain items. To do this, select a delivery order and the option "For specific order items" in the menu Orders > Orders.Address changes: If the delivery address changes, the new address is automatically saved for the corresponding contact in PlentyONE.