ServiceDesk

  • New: Display of channel maps in usage overview of functions

    Up until now the usage overview of functions only supported two types of usage locations: Catalogue or Import. While functions could also be used in channel maps such usages were simply assigned the Catalogue type, and the respective link to the usage location would lead to a catalogue linked to the channel map instead of the channel map itself.This update introduces a dedicated Channel maps location type in the usage overview. When a function is used in a channel map this usage is now assigned this new type instead. Existing usages of functions in channel maps will be migrated to the new type in the coming days. Users do not need to take any action.VersionAvailable frombetaApril 1 2026stableApril 8 2026 

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  • New: Strict Mode for functions

    Up until now, when a function would have returned an unusable value such as 0, null or infinity, it produced an error instead. However, this behavior frequently caused errors to be triggered in situations where they interfered with the intended functionality of a function.This is why, as of this update, functions will only produce an error message upon trying to output an unusable value if the new Strict Mode is enabled for them. Strict Mode can be enabled for individual functions via a new toggle available in their detail view.VersionAvailable frombetaApril 15 2026stableApril 15 2026

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