ServiceDesk

  • Fix: Wrong value type displayed for certain target fields in the new import tool

    Up until now, when editing a mapping set in the new import tool, certain target fields would display the expected value type Number regardless of their actual expected value type. This issue has now been fixed.VersionAvailable frombeta24 April 2026stable24 April 2026

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  • Fix: Import scheduler not respecting time of day settings when using the Daily option

    The import tool features a Scheduler that allows you to have an import run automatically at set intervals. However, up until now, when the Daily option was picked in the Scheduler and a time of day was selected, the time of day setting would not be respected due to an internal error and the import would instead be run at 3:30pm CET daily. This issue is now fixed.VersionAvailable frombeta23.03.2026stable23.03.2026

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  • Fixed: Error in caching options display in the import tool

    Up until now, the caching option selected for an import in either the old or new import tool would not be displayed properly in the other import tool. This was merely a visual error and is fixed as of this update.BranchAvailable frombeta13 March 2026early13 March 2026stable13 March 2026

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  • New: Import ID in the Import overview

    Up until now the Import ID was not displayed in the Import overview in order to avoid cluttering it with too much information, thus hampering its usability. However, as pointed out by customer feedback, some users may find it useful to have all Import IDs in their system visible at a glance. In response to this feedback this update adds an optional Import ID column to the overview.This new column is hidden by default and can be set to visible in the table settings of the overview, which can be accessed via the cogwheel symbol in the toolbar.VersionAvailable frombeta19 February 2026early25 February 2026stable4 March 2026

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  • New: Data: Importing bank details

    In the Data » Import menu it is now possible to import bank details using the import type Contacts, addresses, companies, banks and properties. They can be updated if the bank name or the ID is provided or newly created in case it is missing from the database.VersionVerfügbar abbeta17. June 2025early18. June 2025stable25. June 2025

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