ServiceDesk

  • Fix: Order catalogues cannot be opened in beta systems

    Order catalogues could not be opened in beta systems. When opening an order catalogue, the loading process timed out after several minutes.This issue has been resolved. Order catalogues can now be opened again in beta systems.Version         Available frombeta7 September 2026

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  • Channel maps & Catalogues | Change: Formula creation window opens directly

    Previously, when adding the Formula data source, an empty input field was displayed first. To create a formula, you then had to click the input field to open the formula creation window.This behaviour has been changed. When adding the Formula data source, the formula creation window now opens automatically. This eliminates an extra step. In addition, empty formulas can no longer be saved.This change simplifies entering formulas and prevents empty formulas from being saved in catalogues or Channel maps.Version         Available frombeta2 September 2026stable3 September 2026

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  • New: Updated menus for restoring deleted catalogues/channel maps

    In the Data » Catalogues menu, the Restore a deleted catalogue and Restore a deleted channel map menus have been updated. The new versions of these menus have been designed to be more user-friendly overall and allow you to delete several catalogues/sales channels at once.VersionAvailable frombetaSeptember 1 2026stableSeptember 2 2026

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  • Fix: Issues with changes to certain complex mappings in catalogues

    In the Data » Catalogues menu as well as the Channel Control Centre, due to an internal error changes to certain complex mappings in catalogues would not be transferred to the connected listings, and the data would therefore not be exported to the respective marketplaces.This issue is now fixed. Listings that were affected by the issue can be updated by simply saving new changes to the connected catalogues.VersionAvailable frombetaAugust 27 2026stableAugust 27 2026

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  • Catalogues | New: Functions now also available for fallback data sources

    Previously, functions could only be used in the primary data source of a catalogue. You can now also map functions in fallback data sources. The following rules apply:Functions can be used in all catalogues with standard and marketplace formats that already support functions.Functions can only be mapped as data sources to data fields with simple mappings.You can add multiple fallback data sources with functions to a data field.A fallback data source is only used if the PlentyONE data source mapped before the fallback data source does not provide a value for a variation.Using functions in fallback data sources allows you to reuse a function with multiple parameters instead of creating a separate function for each data source.Example: You can use a function that removes HTML code from item names in the primary data source for Name 1 and in a fallback data source for Name 2. If Name 1 is not available for a variation, Name 2 is used and processed by the same function.Version       Available frombeta24 August 2026stable26 August 2026

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  • Changed: Improvements, new features and fixes for catalogues and Channel maps

    Adjustments and improvements were implemented in the catalogues and Channel maps views in the Data » Catalogues menu:Catalogue overview in the Data » Catalogues menuImprovements:Filter overview: Superfluous section labels above the filter input fields were removed, as the field names are already displayed directly within the fields.The dialogue for restoring a deleted catalogue was redesigned. The layout and font were adjusted.Table settings: A button for table settings was added to the table in the catalogue overview. This allows table columns to be shown or hidden.Fixed:An error was fixed in which a success message was displayed when saving a catalogue name, even though the name had not been saved.–Detail view of opened cataloguesImprovements:Font sizes for empty data fields in custom formats and in the “Own value” view were standardised.Layout:The first Add data source field was aligned with the Export as field.In the data column settings, data fields were expanded to full width.The Save button is now the primary action.When map...

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  • New: Additional URL option for exports of Standard format catalogues

    When preparing a data export via a standard format catalogue in the Data » Catalogues menu, it is possible to make the export file accessible via a URL. To simplify sharing this URL, additional options for generating the URL are now available.In the menu Data » Catalogues » [Open standard format catalogue] » Settings » Section: Download settings, it is now possible to select a new option in the Shop URL field that includes the PID of the respective shop. When this new option is selected, the complete URL that can be used to access the export file is inserted into the Admin Link or Public Link field after an export has been carried out.VersionAvailable frombetaAugust 10 2026stableAugust 12 2026

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  • Channel maps & catalogues | Fix: View jumps down after saving mappings

    When editing and saving a data field in a Channel map or catalogue, the view would jump to a section further down. This meant you then had to scroll back up to the data field you had been editing. This issue has been resolved. After saving, the view now remains at the data field that was previously edited. Version       Available frombeta10 August 2026stable12 August 2026

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  • Catalogues | Fix: Displayed mappings not updated after restoring a previous catalogue version

    When a previous version of a catalogue was restored using the additional actions (⁝) in the catalogue overview, the displayed data field mappings were in some cases not updated. Although the previous catalogue version was restored correctly, the updated mappings were only displayed after reloading the page.This issue has been resolved. After restoring a previous catalogue version from the catalogue overview, the catalogue data, including the data field mappings, is now updated and displayed correctly immediately.Version       Available frombeta29 July 2026stable5 August 2026

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  • New: Menu for managing connected catalogues in Channel Maps

    In the Data » Catalogues » Channel Maps menu, as well as the Mapping menu of any Sales Channel in the Channel Control Centre that supports channel maps, the new Connected catalogues overview is now available for channel maps. It can be accessed by clicking in the Connected catalogues column in the row of a channel map.This overview displays all catalogues connected to the selected channel map and allows users to directly activate or deactivate those catalogues without having to access the Catalogues menu first.VersionAvailable frombetaJuly 27 2026stableJuly 29 2026  

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  • New: Live preview now also available for marketplace catalogues with the export type "Listing"

    You can now also use the Live preview in the Mapping menu under Data » Catalogues for marketplace catalogues with the Listing export type.Activate the Live preview toggle and then enter the name or ID of a variation in your system in order to display which values of that variation are exported to the marketplace.Important: The Live preview is only available for marketplace catalogues that support the Preview function.Version       Available fromstable21 July 2026

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  • Fixed: Incorrect display of UI elements in the Catalogues menu when adding data sources

    In the Data » Catalogues menu, in the Data source selection sidebar the Confirm button would sometimes not be displayed even when a selection had been made, making it impossible to confirm any data source selections until the page was refreshed. This issue is now fixed.VersionAvailable frombetaJuly 20 2026stableJuly 20 2026  

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  • New: New “Channel map” filter for catalogues

    The filter Channel map for catalogues was added to the filters in the catalogue overview in the Data » Catalogues menu. This filter allows catalogues to be filtered based on the linked channel map. VersionAvailable frombeta14 July 2026stable15 July 2026

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  • New: Search shortcut in Catalogues

    In most contexts, the keyboard shortcut Control + F (or Command + F on MacOS) opens a search function in the currently selected application. However, when a catalogue is opened in the Data » Catalogues menu, the search function opened by this shortcut in most browsers is less useful than the Search for field names function built into the page.In order to improve the usability of the Catalogues menu, the keyboard shortcut mentioned above will now highlight the Search for field names field instead.VersionAvailable frombetaJune 29 2026stableJuly 1 2026  

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  • New: Updated UI elements in the Catalogues menu

    In the Data » Catalogues menu, the visual content and wording of some UI elements has been adjusted in order to provide a better user experience. No changes have been made to the features associated with these UI elements.VersionAvailable frombetaJune 25 2026stableJuly 1 2026

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  • New: Live preview for catalogue mappings

    You can now use the Live preview function in the Mapping menu of a catalogue under Data » Catalogues to preview which values are exported to a marketplace using the current mapping settings.Activate the Live preview toggle and then enter the name or ID of a variation in your system in order to display what values of that variation are exported for each mapping.Important: The Live preview is only available for marketplace catalogues with the export types Item and Item (new) that support the Preview function. The Live preview is not available for standard formats (e.g. Manufacturers).VersionAvailable frombeta6 July 2026stable8 July 2026

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  • Fix: Data exchange issues in PlentyONE

    On March 20 2026, the following issues were identified in PlentyONE:Newly created catalogues would not appear in the catalogue overview.A number of marketplace data exchange operations that should have been run hourly were being blocked.The cause of these issues was identified and a hotfix was deployed on March 22 2026 at 2:00AM. Catalogues that were created in this time frame are now visible in the catalogue overview, and all hourly data exchanges will now as expected.VersionAvailable frombetaMarch 22 2026stableMarch 22 2026

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  • Fix: Unintended behaviour when saving catalogue data sources without confirming them

    In the Catalogues menu, up until now it was possible to add a data source via  menu and then save the catalogue without confirming your selection by clicking on Confirm in the Data source selection menu. However, doing this caused a number of issues such as partial data loss and unintended behaviour of the catalogue interface.In order to prevent such issues the Save button is now disabled while the Data source selection menu is opened.VersionAvailable frombetaApril 1 2026stableMarch 26 2026

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  • New: Improved display of catalogue placeholders

    In order to optimize the performance of the detail view of catalogues in the Data > Catalogues menu, data rows are only loaded once they need to be displayed. Until a data row has been fully loaded it is replaced by a placeholder in the detail view.These placeholders will now also display the name of the data row they are replacing. This allows users to navigate to the data rows they want to view even before those data rows have been loaded.VersionAvailable frombeta25 November 2025early25 November 2025stable3 December 2025

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  • New: Revamped filter selection in Catalogues overview

    In the menu Data » Catalogues, the pop-up menu for selecting search filters in the catalogue overview has been revamped in order to optimize its appearance and functionality:The filter options related to templates have been removed. Instead, you can now filter searches for marketplaces or categories.You can now find specific options more easily in all drop-down lists in the filter selection menu by using the newly added search bars.VersionAvailable frombeta12 November 2025early19 November 2025stable26 November 2025

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  • New: Alphabetical sorting of options in drop-down lists when creating new catalogues or channel maps

    Up until now, when creating new catalogues or channel maps in Data » Catalogues, the available options in the respective drop-down lists were not sorted in any particular order. The options in these drop-down lists will now always be sorted in alphabetical order.VersionAvailable frombeta7 November 2025early12 November 2025stable19 November 2025

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  • Fix: Names and assignments for catalogue mapping sources displayed incorrectly

    In the Catalogues menu, the names and assignments of some mapping sources were not displayed correctly under certain conditions. This issue is now fixed.This update also includes some general performance and stability improvements for the Catalogue menu.VersionAvailable frombeta1 October 2025early8 October 2025stable15 October 2025

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  • New: Catalogues: Added filter for contacts properties

    For catalogues with the Export type Contact, a new multiselect filter has been added above the Contact property (ID) field. It allows you to export only selected properties. While the filter can only be set on the Contact property (ID) field, it applies to all fields related to contact properties.VersionAvailable frombeta16. September 2025early17. September 2025stable24. September 2025

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  • Fix: Adding additional complex mappings not possible when using search filters

    Previously, when filtering catalogue mappings by using either the search function or the toggles for filtering for mapped or unmapped entries, the button to add additional complex mappings would disappear. This button is now always visible.VersionAvailable frombeta17 September 2025early17 September 2025stable24 September 2025

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  • Changed: "Cancel" button in Catalogue menu while editing catalogues using the standard format

    Up until now, while editing a catalogue using the standard format in the Catalogue menu, a Cancel button was always visible at the bottom of the list of available data sources.This button has no functionality when adding data sources to existing rows, so it will now automatically be hidden in such use cases.VersionAvailable frombeta21 August 2025early27 August 2025stable3 September 2025

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  • New: Sticky search bar in Catalogues overview

    The search bar in the Catalogues overview under Data » Catalogues is now sticky. It remains permanently visible at the top of the screen when you navigate upwards or downwards in the overview.VersionAvailable frombeta19 August 2025early20 August 2025stable27 August 2025

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