CRM
Here you can find all updates in the CRM area – such as customer communication, messenger integration, and contact management.
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Fix: Messenger: Searching by short id doesn't work
In Messenger, after introducing the new short ID format for conversations, searching by the old short ID format did not work anymore. This behaviour has been fixed.VersionAvailable frombeta12. June 2025early12. June 2025stable12. June 2025
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Change: Renaming of Email-Accounts Newsletter Opt In fields
The newsletter Opt-In and Newsletter Opt-In confirmation fields in Email Accounts automatic dispatch section were renamed for better comprehension: Newsletter opt-in confirmation: Request for confirming the newsletter registrationNewsletter opt-in: Email after successful newsletter registrationVersionAvailable frombeta11. June 2025early18. June 2025stable25. June 2025
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Fix: EmailBuilder: Wrong invoice attached
Previously, in the Email Service, if you set a template with an invoice attachment and sent it for an order with multiple invoices, it would always attach the first invoice. This behaviour has been fixed. From now on, the most recently generated invoice will be attached to the email if there are multiple invoices available.VersionAvailable frombeta06. June 2025early06. June 2025stable06. June 2025
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