To ensure that Google Shopping processes your shipping data and delivery times correctly, you need to link the corresponding fields of your elastic export in the FormatDesigner.

Step-by-step guide for the mapping

1. Navigate in your PlentyONE system to: Data » FormatDesigner.

2. Open the format template that you use for your Google Shopping export (elastic export).

3. Create or edit the following fields in the shipping area.

1. Transmit shipping costs (field: shipping)

• Search in the Items section for the field for shipping costs.

• If you want to use the account settings at Google and send a flat rate of 0,00:

  • Select as mapping a property or an additional field in which you have stored the value 0,00.

  • Alternatively, you can use a standard field that outputs the price including currency (e.g. DE:0.00 EUR).

2. Transmit delivery time / processing time

• Google requires information about the delivery time to avoid the status “Incomplete”.

• Add a new field and select under Items » Availability the field Name or Days.

• Link this so that it is output as a sub-attribute in the shipping tag, so that Google can calculate the transit time.

3. Menu path for verification

• Check your settings under: Setup » Markets » Amazon » Settings (or analogously for Google Shopping under Setup » Markets » Google » Google Shopping).

Important notes on formatting

• Make sure that technical identifiers such as shipping_price or shipping_country are mapped exactly.