In PlentyONE, you can now specify an extra charge for Shopify and customize its name. For example, this is useful if you sell items with a deposit fee on Shopify.You can now customize the name of the extra charge. To do this, use the setting Type of extra charge in the Shopify configuration assistant in PlentyONE. Previously, the name for the extra charge was set to “Tip” by default and could not be changed.How do I specify a deposit fee for Shopify?If you want to sell an item with a deposit fee on Shopify, first create a custom item for the deposit fee in the Shopify back end.Then specify the type of extra charge in the Shopify configuration assistant in PlentyONE. To do so, use the setting Type of extra charge in the Order management step.Important: You must enter the exact same name here as the one used in Shopify for the custom item for the deposit fee.For further information on setting up the deposit fee for Shopify, see the PlentyONE manual. Version Available from beta 17 June 2026 stable 17 June 2026

The migration of the Shopify integration from the outdated REST API to the modern GraphQL API is now complete. Switching to a modern technology ensures continuous, future-proof data exchange. Furthermore, PlentyONE systems are better protected against future EOL announcements (deprecations) from Shopify.The migration to the new GraphQL API is taking place in several stages: Date Components / Features 11 June 2026 Refund 15 June 2026 Fulfillment 17 June 2026 Order 17 June 2026 Order transaction Note: Once the full transition to the new GraphQL API is complete, PlentyONE systems will benefit from faster API response times, reduced data volume, and long-term stability through better protection against EOLs/depreactions by Shopify.Note: Due to the migration to GraphQL, the PlentyONE app within Shopify must be updated, as additional permissions are required for this. You can find more information here.

If an item had not yet been activated at a Shopify location, the stock export would fail silently, and the stock could not be transferred, even though the correct location had been configured in the assistant.This issue has been resolved so that the Shopify location specified in the assistant is automatically activated during the stock export.

In the Shopify configuration assistant, the Tag Handling in Export option has been removed from the Item management step.This option is no longer required, as the processing of tags during export has been adjusted.How tag synchronisation now works by default:Before export, existing tags on Shopify are queried.New tags created in PlentyONE are added to the existing tags.The complete, synchronised list of tags is exported to Shopify.This ensures that existing tags on Shopify are not overwritten unintentionally.Important:Tags created in PlentyONE can still be deleted via PlentyONE.Tags created in Shopify cannot be deleted via PlentyONE and must be deleted directly in Shopify.Exception: If a tag in PlentyONE has exactly the same name as an existing Shopify tag, the tag created in PlentyONE will replace the Shopify tag upon export. This tag can then be deleted via PlentyONE.This adjustment does not require any further action on your part.

NewFrom now on, Shopify orders can be imported into PlentyONE in real time.Overview:A new option was added to the Shopify configuration assistant to import orders into PlentyONE immediately after they are placed. The order import is carried out using a webhook that must be created in Shopify.Conditions for use:The webhook-based order import is available for customers with a PlentyONE plan.For more information about the feature, see the PlentyONE manual. Version Available from beta 12.02.2026 early 12.02.2026 stable 12.02.2026

The most important information in brief (TL;DR)Release: January 19, 2026 (stable)Feature: Increase in the variant limit from 100 to 2048Target group: Retailers with complex products (e.g., textiles)Prerequisite: PlentyONE Plan + activation in the wizard Function description & backgroundWhat's new?The Shopify integration has been updated to take advantage of Shopify's expanded capabilities. Instead of the previous hard limit of 100 variants, up to 2048 variants per product can now be synchronised.Why does this limit exist in the first place?Shopify has historically had a limit of 100 variants per product.Without this feature: We synchronise a maximum of 100 variants.With this feature: We use the new Shopify APIs, which allow up to 2048 variants.Important: The limit of 100 still exists for standard APIs. Therefore, this feature must be explicitly activated so that we can change the communication with Shopify.