In the DHL Shipping settings, it is now possible to select the print format for shipping labels and return labels.Additionally, when registering a shipment in the Shipping Centre, if the selected provider is DHL Shipping, the print format for shipping labels can now be selected directly in this dialog box.If no value is selected, the standard format from DHL will be used. VersionAvailable from beta12 March 2026early18 March 2026stable25 March 2026

In the DHL Return Online settings, you now have the option to import the available receivers for the selected country. VersionAvailable frombeta12 March 2026early18 March 2026stable25 March 2026

User rights can now be defined for the GLS menus for reading, adding, editing, and deleting settings. VersionAvailable frombeta26 February 2026early4 March 2026stable11 March 2026

Until now, it occured that the customer name was printed twice on the same DHL return label. This behaviour has been fixed. VersionAvailable frombeta20th February 2026early20th February 2026stable20th February 2026

Until now, a confusing error message was shown, when registering a national order for international return at DHL. This has been adjusted. The error message now says: "The order is a national DE order, register return with the international option is not possible.".The error messages for when no return settings were found in the receiver combination as well as when no credentials were found in the return settings were adjusted.VersionAvailable frombeta20th February 2026early20th February 2026stable20th February 2026

The temporarily removed permission checks for DHL Shipping have been reintroduced and the related issues have been resolved. VersionAvailable frombeta19 February 2026early25 February 2026stable4 March 2026

DHL Retoure Online is now available as a core integration. This simplifies the configuration process, and the DHL products have been consolidated into a single menu.You can find the new settings under Setup » Orders » Shipping » Shipping service provider » DHL Shipping » Retoure Online settings. TODO:Switch to the core integration before 31 May 2026. On this day, the plugin will be discontinued and the underlying API version will also be deactivated by DHL.Create configurations via the new menu path to continue using DHL Retoure Online. Due to structural changes, existing configurations from the plugin unfortunately cannot be transferred automatically.Create a Flow if you want to use automations. The flow action Register return with DHL is available for this purpose. There will no longer be an event action for this.  VersionAvailable frombeta30 January 2026early4 February 2026stable11 February 2026

For a short time, GLS was displayed as a shipping option at checkout, even though it was not set up in the system.This error has been fixed: GLS now only appears at checkout if the corresponding settings have been configured. VersionAvailable frombeta12 February 2026early12 February 2026stable12 February 2026

When creating Amazon FBA inbound shipments for redistributions, the Amazon accounts were displayed as undefined. This behaviour has been fixed.  VersionAvailable from beta10 February 2026early10 February 2026stable10 February 2026

Permissions to read, create, update and delete configurations have been added to the DHL Retoure settings pages (under Setup » Orders » Shipping » Shipping service provider » DHL Shipping). VersionAvailable frombeta4 February 2026early4 February 2026stable11 February 2026

Permissions to read, create, update, and delete configurations have been added to the DHL settings pages (under Setup » Orders » Shipping » Shipping service provider » DHL Shipping). VersionAvailable frombeta4 February 2026early4 February 2026stable4 February 2026

 When opening the Shipping centre via an order, an error message sometimes appeared and the packages were not loaded. This issue has been fixed.  VersionAvailable frombeta27 January 2026early28 January 2026stable4 February 2026

An issue in the Shipping/Fulfilment catalogue has been fixed, where the properties of order items for positions greater than 1 were not displayed. VersionAvailable frombeta26 January 2026early26 January 2026stable26 January 2026

If the option to register a shipment even in the event of a “soft error” was selected in the GLS shipping settings, a blank drop-down menu appeared. This has been fixed. VersionAvailable frombeta12 January 2026early12 January 2026stable12 January 2026

When a GLS ShipIT return is registered with the child order (return order), the return information is now also displayed in the parent order in the order details in the Shipping Centre. VersionAvailable frombeta8 January 2025early14 January 2025stable21 January 2025

When filtering by tags in the shipping centre, the labels of the tags were missing. This has been fixed. VersionAvailable frombeta11 December 2025early11 December 2025stable11 December 2025

For shipments with GLS ShipIT to non-European countries, it was previously transmitted to GLS by default that an export declaration should be created. This is only necessary in certain cases and can also be done by other means, for example via a customs portal such as ATLAS/IAA+. The default behaviour has therefore been changed and is now that for customs shipments no export declaration is requested from GLS. VersionAvailable frombeta18 September 2025early18 September 2025stable18 September 2025

For hazardous goods shipped with GLS, its weight/mass must now be specified separately, as otherwise errors could occur when transmitting the weight to GLS.The unit of measurement can be kilograms or litres, but it is not specified. VersionAvailable frombeta15 September 2025early15 September 2025stable15 September 2025

When using the Cash on Delivery service with the DHL Shipping Core Integration, the payment purpose was not being sent to DHL during registration. This behaviour has been fixed.VersionAvailable frombeta04. September 2025early04. September 2025stable04. September 2025

There was an issue when registering Amazon Prime orders if the package dimensions were set to mm. This error has been fixed, and Prime orders can now also be successfully registered using this unit of measurement. VersionAvailable frombeta19 August 2025early19 August 2025stable19 August 2025

The sender address was not transmitted to DHL in full and was therefore displayed incompletely on the label. This error has been corrected. VersionAvailable frombeta14 August 2025early14 August 2025stable14 August 2025

The services DeliveryAtWork, IdentPIN and DepositService display fields for buyers to fill in if a shipping profile with the activated service is selected. IdentPIN performs an additional check to ensure that the date of birth complies with the age restrictions for items, provided this is activated in the settings. The service ShopDelivery activates a location finder if it is activated for a client in the checkout settings. Selecting a client and saving the setting is mandatory for a finder to be shown. Optional are the automatic search, which will take the address provided by the invoice or delivery address to trigger a search when the GLS shipping profile is selectedGoogle maps API key, to also enable a display of a map with the locations found VersionAvailable frombeta31 July 2025early6 August 2025stable13 August 2025

If Other is selected as the type of shipment in a shipping combination for international shipping, the new mandatory field Description appears. An entry must be made here, as DHL requires this information to create the CN23 form.  VersionAvailable frombeta15 July 2025early15 July 2025stable15 July 2025

When registering a DHL shipment, the label was created without a name if there was only an entry in the “Name3” field. In addition, only the entry from “Name1” was displayed if there was an entry in the first and third, but not in the second field.  This behavior has been changed: Entries from all three fields are now taken into account.  VersionAvailable frombeta3 July 2025early9 July 2025stable19 July 2025   

The DHL GoGreenPlus service for sustainable shipping is now available via the API.Note: In order to use the service, it must first be enabled by DHL.Once a billing number has been activated, the GoGreenPlus selection is available in the DHL shipping settings under shipping services. VersionAvailable frombeta3 July 2025early9 July 2025stable16 July 2025

Tracking URLs were not using the correct interpretable web character for a "space", instead a "+" was used. This meant that shipment tracking did not work in some cases. This error has been fixed. VersionAvailable frombeta2 July 2025early2 July 2025stable2 July 2025

In the DHL REST UI, only the first 25 settings were visible under the shipping settings, even if more than 25 were available. It was not possible to access the other shipping settings. This error has been fixed. VersionAvailable frombeta1 July 2025early 1 July 2025stable1 July 2025

At times it was not possible to download customs documents via DHL REST. This error has been fixed. VersionAvailable frombeta26 June 2026early26 June 2026stable26 June 2026

If the detail view of a package was opened in the shipping centre to configure the data manually, the total weight could be calculated incorrectly. This behavior has been fixed.  VersionAvailable frombeta25 June 2025early25 June 2025stable25 June 2025

The following actions are now available in the settings for the Shipping/Fulfillment catalogue format:Change order statusAdd order tagRemove order tagHere you can select which actions are to be carried out after the export.VersionAvailable frombeta24 June 2025early25 June 2025stable2 July 2025