Fulfillment
This category lists updates related to logistics and shipping – from shipping service providers to delivery workflows.
-
Fix: Opening the Shipping centre causes error message
When opening the Shipping centre via an order, an error message sometimes appeared and the packages were not loaded. This issue has been fixed. VersionAvailable frombeta27 January 2026early28 January 2026stable4 February 2026
Weiterlesen → -
Fix: Error in Shipping/Fulfilment catalogue
An issue in the Shipping/Fulfilment catalogue has been fixed, where the properties of order items for positions greater than 1 were not displayed. VersionAvailable frombeta26 January 2026early26 January 2026stable26 January 2026
Weiterlesen → -
Fix: GLS Shipping settings: Display of dropdown menu for GLS shipment registration with "soft error"
If the option to register a shipment even in the event of a “soft error” was selected in the GLS shipping settings, a blank drop-down menu appeared. This has been fixed. VersionAvailable frombeta12 January 2026early12 January 2026stable12 January 2026
Weiterlesen → -
Change: GLS ShipIT: Display of return information also in the parent order
When a GLS ShipIT return is registered with the child order (return order), the return information is now also displayed in the parent order in the order details in the Shipping Centre. VersionAvailable frombeta8 January 2025early14 January 2025stable21 January 2025
Weiterlesen → -
Fix: Shipping centre: Missing labels in the "Tags" filter
When filtering by tags in the shipping centre, the labels of the tags were missing. This has been fixed. VersionAvailable frombeta11 December 2025early11 December 2025stable11 December 2025
Weiterlesen → -
Fixed: Request to GLS for export declaration no longer made by default
For shipments with GLS ShipIT to non-European countries, it was previously transmitted to GLS by default that an export declaration should be created. This is only necessary in certain cases and can also be done by other means, for example via a customs portal such as ATLAS/IAA+. The default behaviour has therefore been changed and is now that for customs shipments no export declaration is requested from GLS. VersionAvailable frombeta18 September 2025early18 September 2025stable18 September 2025
Weiterlesen → -
Change: GLS: Information for Hazardous Goods
For hazardous goods shipped with GLS, its weight/mass must now be specified separately, as otherwise errors could occur when transmitting the weight to GLS.The unit of measurement can be kilograms or litres, but it is not specified. VersionAvailable frombeta15 September 2025early15 September 2025stable15 September 2025
Weiterlesen → -
Fix: Fulfillment: Cash on Delivery Service: Payment purpose not being sent to DHL during registration
When using the Cash on Delivery service with the DHL Shipping Core Integration, the payment purpose was not being sent to DHL during registration. This behaviour has been fixed.VersionAvailable frombeta04. September 2025early04. September 2025stable04. September 2025
Weiterlesen → -
Fix: Amazon Prime: Issue with registering orders when package dimensions are set to mm
There was an issue when registering Amazon Prime orders if the package dimensions were set to mm. This error has been fixed, and Prime orders can now also be successfully registered using this unit of measurement. VersionAvailable frombeta19 August 2025early19 August 2025stable19 August 2025
Weiterlesen → -
Fix: DHL: Sender address is not fully transmitted to DHL
The sender address was not transmitted to DHL in full and was therefore displayed incompletely on the label. This error has been corrected. VersionAvailable frombeta14 August 2025early14 August 2025stable14 August 2025
Weiterlesen → -
New: GLS Checkout extensions
The services DeliveryAtWork, IdentPIN and DepositService display fields for buyers to fill in if a shipping profile with the activated service is selected. IdentPIN performs an additional check to ensure that the date of birth complies with the age restrictions for items, provided this is activated in the settings. The service ShopDelivery activates a location finder if it is activated for a client in the checkout settings. Selecting a client and saving the setting is mandatory for a finder to be shown. Optional are the automatic search, which will take the address provided by the invoice or delivery address to trigger a search when the GLS shipping profile is selectedGoogle maps API key, to also enable a display of a map with the locations found VersionAvailable frombeta31 July 2025early6 August 2025stable13 August 2025
Weiterlesen → -
New: DHL REST: "Description" mandatory when "Other" is selected
If Other is selected as the type of shipment in a shipping combination for international shipping, the new mandatory field Description appears. An entry must be made here, as DHL requires this information to create the CN23 form. VersionAvailable frombeta15 July 2025early15 July 2025stable15 July 2025
Weiterlesen → -
Change: Consideration of names on DHL labels
When registering a DHL shipment, the label was created without a name if there was only an entry in the “Name3” field. In addition, only the entry from “Name1” was displayed if there was an entry in the first and third, but not in the second field. This behavior has been changed: Entries from all three fields are now taken into account. VersionAvailable frombeta3 July 2025early9 July 2025stable19 July 2025
Weiterlesen → -
New: DHL GoGreenPlus
The DHL GoGreenPlus service for sustainable shipping is now available via the API.Note: In order to use the service, it must first be enabled by DHL.Once a billing number has been activated, the GoGreenPlus selection is available in the DHL shipping settings under shipping services. VersionAvailable frombeta3 July 2025early9 July 2025stable16 July 2025
Weiterlesen → -
Fix: Error in tracking link
Tracking URLs were not using the correct interpretable web character for a "space", instead a "+" was used. This meant that shipment tracking did not work in some cases. This error has been fixed. VersionAvailable frombeta2 July 2025early2 July 2025stable2 July 2025
Weiterlesen → -
Fix: DHL REST UI: Error in the pagination of shipping settings
In the DHL REST UI, only the first 25 settings were visible under the shipping settings, even if more than 25 were available. It was not possible to access the other shipping settings. This error has been fixed. VersionAvailable frombeta1 July 2025early 1 July 2025stable1 July 2025
Weiterlesen → -
Fix: DHL REST: Error when creating customs documents
At times it was not possible to download customs documents via DHL REST. This error has been fixed. VersionAvailable frombeta26 June 2026early26 June 2026stable26 June 2026
Weiterlesen → -
Fix: Incorrect calculation of package weight in the Shipping Centre
If the detail view of a package was opened in the shipping centre to configure the data manually, the total weight could be calculated incorrectly. This behavior has been fixed. VersionAvailable frombeta25 June 2025early25 June 2025stable25 June 2025
Weiterlesen → -
New: Actions available für Shipping/Fulfillment catalogue
The following actions are now available in the settings for the Shipping/Fulfillment catalogue format:Change order statusAdd order tagRemove order tagHere you can select which actions are to be carried out after the export.VersionAvailable frombeta24 June 2025early25 June 2025stable2 July 2025
Weiterlesen → -
Fix: Shipment registration: Order status could not be reset
If an Order status in case of success and/or an Order status in case of error was selected during the shipment registration in the Shipping Centre, this was used again for the next shipment registration without the corresponding field being able to be reset. It is now possible to clear the fields for the order status. The empty status is retained the next time a shipment is registered. VersionAvailable frombeta18 June 2025early25 June 2025stable2 July 2025
Weiterlesen → -
Change: Order ID clickable in Shipping Centre and Package Content List
The order ID can now be clicked on in the UIs of the Shipping Centre and the Package Content List. After clicking on it, you will be taken to the corresponding order. VersionAvailable frombeta16 June 2025early18 June 2025stable25 June 2025
Weiterlesen → -
Change: DHL REST: If country of origin is missing, nothing is transmitted
If no country of origin is specified for an item in the customs data, nothing is transmitted instead of “” in the corresponding place as before.VersionAvailable frombeta13 June 2025early13 June 2025stable13 June 2025
Weiterlesen → -
Fix: DHL REST: Transmission of export data only when toggle is switched on
Customs details are only transmitted if the "Export delivery" toggle in the settings combination is switched on. VersionAvailable frombeta13 June 2025early13 June 2025stable13 June 2025
Weiterlesen →