ServiceDesk

  • Subscription - reworked “Edit items” view with new shopping cart and inline editing

    New As part of this update, the shopping cart in the “Edit items” view has been extensively revised. The adjustment aims to simplify and improve the efficiency of subscription item processing.  New functions and improvements:Inline EditingPagination:** Division of entries into several pages for better performance and faster loading times, especially with large amounts of data.Elimination of sub-tables:** Reduction of complexity in the display by simplifying the table structure.Grouping of fields:** Better overview through logical grouping of related information. Activation: The new shopping cart is optionally available. Activation takes place under Setup → Order → Order types → Subscription by setting the option “Use new shopping cart table". VersionAvailable frombeta14 August 2025early21 August 2025stable28 August 2025

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  • Deleted Orders UI

    NewYou can now search for deleted orders in the order UI (in the footer) and restore them. VersionAvailable atbeta13.08.2025early20.08.2025stable27.08.2025 

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  • Fixed: Truncated column in order creation

    FixIn the order create with the old basket, the first column was slightly cut off, but this has now been fixed. VersionAvailable atbeta12.08.2025early13.08.2025stable20.08.2025

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  • Toolbar buttons fix for order create UI

    Fix In the order create UI, the right-aligned buttons of the bottom toolbar were outside of the screen. This has been fixed.  VersionAvailable frombeta04 August 2025early04 August 2025stable10 August 2025

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  • Fix: (new reservation service) Payment check for delivery orders

    The following issues in the new reservation service have been fixed:For delivery orders, if the option "Reserve only for paid orders" is active, the payment status of the main order is now used for validation.Orders without reservation-relevant positions (e.g. variants without inventory management) no longer get stuck in status 4 if the reservation logic starts from status 4. These now automatically move to status 5.VersionAvailable frombeta28.07.2025early28.07.2025stable30.07.2025 

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  • Fix badge number for group functions in all overview UIs

    Fix In the order overview UI, redistribution overview UI, reorder overview UI, and subscription overview UI, the group functions selection number available in a badge inside the table header is not visible when the selected rows exceed 99 items. This has been fixed. VersionAvailable frombeta24 July 2025early31 July 2025stable07 August 2025

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  • Fix wrong order type created using order create UI

    Fix In the new order create UI, when creating an offer, the sales order was created beside the offer. This has been fixed. VersionAvailable frombeta23 July 2025early23 July 2025stable24 July 2025

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  • Show previous price fix in reorder basket

    Fix In the reorder basket, when deleting the value of the price field, the last saved price is added automatically to the empty field. This has been fixed. VersionAvailable frombeta22 July 2025early24 July 2025stable31 July 2025

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  • Reorder UI: Group function (shopping basket) when creating transactions

    New group functions have been added for the shopping basket when creating transactions in the reorder.It is now possible to:Set the delivery note number for several items at the same timeDelete several items at the same timeVersionAvailablebeta17.07.2025early23.07.2025stable30.07.2025 

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  • Reorder UI: sorting in tables

    NewSorting has been added to several table fields in the reorder UI. VersionAvailable frombeta04 July 2025early09 July 2025stable16 July 2025

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  • Orders: warehouse determination

    FixIt could occur in some circumstances that the warehouse determination needed a lot of time during order creation. This has been fixed. VersionAvailable frombeta04 July 2025early04 July 2025stable09 July 2025

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  • Reorder UI: Fix missing columns in variations search

    Fix In the variation search table of the Reorder edit items UI, some columns were missing after changing the table columns settings. This has been fixed. VersionAvailable frombeta03 July 2025early10 July 2025stable17 July 2025

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  • Order creation: Discount was not applied

    FixWhen creating an order, the discount in % from the first step was no longer applied. This behaviour has been fixed.VersionAvailable frombeta01.07.2025early01.07.2025stable01.07.2025

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  • Order UI: order status less than 5

    Fix With the new reservations active, the reservations were not recreated when the order was moved from a status greater/equal 5 into a status less than 5. This has been fixed.   Version available from beta 26 May 2025 early 28 May 2025 stable 04 June 2025

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