ServiceDesk

  • Fix: Item: Sorting of the item and variation view wasn't saved

    Until now, the sorting of the item and variation view was not saved when it was changed in MyView settings. This behaviour has been fixed. Now, the sorting is saved correctly.VersionAvailable frombeta3rd August 2026stable5th August 2026

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  • New: Item: Generate item descriptions via AI

    In the new Item UI under Item » Item » [Open Item] » Tab: Descriptions you are now able to generate all texts via AI. Content at the click of a button: Generate item names, descriptions, technical specifications, preview texts, and SEO metadata in seconds. All that straight from your master data. Full editorial control: Decide for existing texta whether you keep the original or replace it with a new AI draft. Flexible tone of voice: Adjust language style, text length, and custom instructions globally or per individual field. Data Privacy and Pricing at a GlanceThe AI Content Assistant processes only your stored product data to create drafts. No personal customer data is used at any point. Review all generated copy before publishing, to ensure it matches your brand voice and commercial direction.You find more information about the feature and how the language styles differ here, in our user manual. Version Available from beta 29th July 2026 stable 5th August 2026  

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  • Fix: Item UI: Incomplete display of category selection

    When multiple categories were to be selected in the item UI, it sometimes happened that not all available categories were shown for selection. This issue has been resolved. VersionAvailable frombeta30 July 2026stable5 August 2026 

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  • Fix: Item: Subvariation displays non-existing changes

    Opening a sub-variation with client inheritance enabled incorrectly triggered the Save indicator and displayed a message stating that clients had been removed, even though no changes had been made. This behaviour has been fixed.VersionAvailable frombeta30.07.2026stable05.08.2026

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  • Fix: Catalgoues. faulty filter for creation date

    The filter Item created at in the catalogue (format Item) did not work correctly. It was searched one day off.VersionAvailable frombeta30th July 2026stable5th August 2026

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  • New: Item UI: Pagination for improved performance

    To enhance performance, pagination has been added to the tables in the properties widgets of the item UI. VersionAvailable frombeta29 July 2026stable5 August 2026

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  • Fix: Item UI: Unable to adjust column width

    In the new item UI, there was an issue where the column width of the stock correction table could not be adjusted. This error has been resolved. VersionAvailable frombeta28 July 2026stable29 July 2026

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  • Fix: Item UI: Sales Channel inheritance reactivated after deactivation

    The inheritance of sales channels could not be adjusted in the new item UI in some cases, or was reactivated after being deactivated. This issue has been fixed. VersionAvailable frombeta28 July 2026stable29 July 2026

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  • Fix: Item: Cross-Selling filter for flags was not displayed correctly

    In Cross-Selling tab of the new Item UI the Flag 2 filter was displayed without colours. This behaviour has been fixed.VersionAvailable frombeta28th July 2026stable29th July 2026

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  • Fix: Item: Selection values in properties were not displayed correctly

    Until now, selection values were not displayed correctly when opened from a property. Only a blank page was visible. This has been fixed.VersionAvailable frombeta27th July 2026stable29th July 2026

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  • Fix: Item: Variation properties were not saved

    When properties were added for a variation, these were sometimes not saved correctly. This issue has been resolved. VersionAvailable frombeta27 July 2026stable29 July 2026

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  • Fix: Item UI: Sorting in the "Bundles" tab

    In the "Bundles" tab of a variation, the ascending or descending sorting did not work for any of the table columns. The sorting option was initially removed. VersionAvailable frombeta23 July 2026stable29 July 2026 

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  • New: Item overview: Actions for individual rows in a three-dot menu

    In the item overview UI, the actions Copy item and Delete item have been added for individual items in a three-dot menu. VersionAvailable frombeta15 July 2026stable22 July 2026

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  • Fixed: Catalogues: Shipping costs export filter for order item type

    When exporting orders via catalogues, the filter for the order item type with the value shipping costs previously did not work. This has been fixed.VersionAvailable frombeta15th July 2026stable15th July 2026

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  • Fix: Side navigation wasn't updated in Item UI

    Resolved an issue where changes to the side navigation settings were not applied immediately after saving in the New Item UI.VersionAvailable frombeta10th July 2026stable15th July 2026

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  • New: Item: Wildcard search for variation numbers

    Now you can use a wildcard search for variation numbers in the new item UI. This way, you search for variation numbers that start with a specific sequence of numbers. It works as follows:Select Wildcard(*) for the variation number filter.Enter a sequence of numbers, f.e. 123*.All variations are displayed that variation numbers start with 123.The difference to the contains search is that no variations are returned that variation numbers contains the sequence of numbers in between. For example a variation with variation number 0012345678 would not be returned.VersionAvailable frombeta9th July 2026stable15th July 2026

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  • Changed: Item: Removing properties via group function

    Until now, it was only possible to add properties via group function in the new item UI. Now, you can also remove properties via group function.VersionAvailable frombeta9th July 2026stable15th July 2026

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  • Fix: Item UI: Change history does not show "Created" events

    When a property link was created via the new article UI, the corresponding entry in the change history was not created.This has been fixed: Changes of the type "Created" now appear as entries in the change history. VersionAvailable frombeta9 July 2026stable9 July 2026 

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  • Fix: Item: Table configurations were not saved correctly

    Table configurations created in the item and variation overview were not saved correctly. This issue has been resolved: After reopening the item and variation overview, the saved configuration is no longer reset to the default settings and no longer overwrites the existing table when changes are made. VersionAvailable frombeta8 July 2026stable15 July 2026

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  • New: Item: Sorting stock by variation number

    From now on you can sort stock in the menu Item » Item » [Open item] » Tab: Stock by variation number. You have to set the sorting for every area in the editing mode of the view.VersionAvailable frombeta6th July 2026stable15th July 2026

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  • Fix: Item UI: Fillable fields despite inheritance

    When values have been inherited, the corresponding fields are usually no longer editable and are greyed out. This was partially not the case: some fields could be edited, but the changes could not be saved because the inheritance was active.The issue has now been fixed. VersionAvailable frombeta2 July 2026stable8 July 2026

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  • Fix: Item: Search filters and result sorting in Cross selling tab

    The search filters and result sorting in the Cross selling tab of the variation view wasn't working properly. This has been fixed.VersionAvailable frombeta2nd July 2026stable8th July 2026

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  • Change: Item: Sorting of availability and visibility group functions

    The sorting of the availability and visibility group function was adjusted to the sorting of the variation detail view of the new item UI.VersionAvailable frombeta2nd July 2026stable8th July 2026

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  • Fix: Item UI: Issue saving variation changes

    In the new item UI, changes to variations could not be saved when closing the item. This issue has been fixed. VersionAvailable frombeta2 July 2026stable8 July 2026

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  • Fix: DocumentBuilder: Messenger variables blocked generation of documents

    Using messenger variables in the DocumentBuilder could lead to an issue blocking the documents to be generated. This has been fixed.VersionAvailable frombeta2nd July 2026stable2nd July 2026

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  • Fix: Mollie: Enable immediate payment response validation doesn't display correct value

    In some cases, the toggle Enable immediate payment response validation from Mollie Settings UI did not display the correct value that was stored in the database. This behaviour has been fixed.VersionAvailable frombeta1st July 2026stable8th July 2026

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  • New: System currency RSD (Serbian Dinar)

    The Serbian Dinar (RSD) has been added as a new currency in the system. VersionAvailable frombeta1 July 2026stable8 July 2026

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  • Fix: Item: Can't save changes from Fields tab

    Until now, it occurred that when opening the Fields tab in item detail view of the new item UI and making changes afterwards in the item that these changes could not be saved. This has been fixed.VersionAvailable frombeta1st July 2026stable8th July 2026

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  • New: Item: filter for property group and type are now available as drop-down menus

    The filters for property groups and types in the Properties tab of the variation view are now available as drop-down menus.VersionAvailable frombeta1st July 2026stable8th July 2026

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  • New: Item UI: MyView setting to display supplier information

    A MyView setting has been added that allows you to decide whether you want to display additional supplier information directly in the field. By default, this information is shown in a tooltip when hovering the mouse over the field. Now, this information can optionally also be displayed directly in the field. VersionAvailable frombeta30 June 2026stable1 July 2026

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