The error occurs when no order status is available for the redistribution. Since a change, not all order statuses are automatically enabled for redistributions any more. You have to enable the statuses you want to use individually.
How to recognize the problem
In the first step of creating a redistribution, you cannot select a status. When you save, the message Not a (strict) numeric value. status id muss zwischen 1 & 19.9999 liegen. appears. The same applies to reorders, where you also have to select a valid status in the first step.
How to fix the error
- Open
Setup » Orders » Order status. - Open the status you want to use for redistributions, or create a new status.
- Enable the visibility for redistributions for this status and save. You can also enable several statuses via the group function.
- Create the redistribution again under
Items & Stock » Reorder management » Redistributions.
If you do not have an administrator account, an administrator has to enable the statuses for your role.
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