If mailbox.org gives you new or additional MX records, you can enter them in the domain assistant. To do so, you switch the mail server to a custom mail server, because mailbox.org is treated as a custom mail server there.
Prerequisite
The affected domain must point to a client. Only then are the menus for MX records enabled.
How to enter the MX records
- Open the domain assistant under
Setup » Settings » Hosting » Domains. - Under
Selection of advanced settings, activate the mail server. - Select a custom mail server instead of
Mailbox.org. - Enter the IP address of the mailbox.org SMTP server that you use to send emails.
- Enter the MX records that mailbox.org gave you.
- Save and complete the assistant so that the update is carried out.
- If necessary, let the domain point to external again afterwards.
Further information in the manual: https://knowledge.plentyone.com/en-gb/manual/main/business-decisions/domains.html
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