If individual order items in an order with the status Pending were cancelled (for example, by the buyer or seller via Seller Central), these cancelled order items were completely missing from the more recent Amazon order reports. Previously, these order items were treated as unaffected in the system during import. In exceptional cases involving partial cancellations, this could result in orders containing cancelled order items (price = € 0.00) being moved to the status Shipped, even though they were not intended to be dispatched.
This behaviour has been corrected. The system now correctly identifies missing order items in the order report and automatically removes them from the order. A check using a property value on the order item ensures that only the affected order items and associated items (for example, bundle components or promotions) are deleted.
| Version | Available from |
| beta | 11 August 2026 |
| stable | 11 August 2026 |
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