ServiceDesk

  • Temu | New: Adding product listings for existing Temu products

    In PlentyONE, product listings for multiple variations of an item are grouped under a shared group ID. When exported to Temu, this results in a single product on Temu (goodsId) with multiple variations (each with its own SKU ID).If you later create additional product listings for further variations of the same item, these are assigned a new group ID. When exported to Temu, a new product (new goodsId) is created on Temu. The variations are therefore not added to the existing Temu product but created under a separate product.Important:If you want all variations to appear under a single product on Temu:Delete all existing product listings for the item in PlentyONE.Then create new product listings for all variations of the item together (including any newly added variations).Version                                Available fromstableGradual rollout starting 28 April 2026

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  • TEMU: New: Import TEMU invoices into PlentyONE

    NewFrom now on, invoices generated by TEMU can be automatically imported into your PlentyONE system.To import invoices generated by TEMU into PlentyONE, you must first activate this feature in the TEMU backend. To do this, open the PlentyONE app in your TEMU backend under Apps and services » App store and enable the Tax Invoice Interface Permission Package option. VersionAvailable frombeta25 March 2026stable25 March 2026

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  • Change: Improvements to the Temu product catalogue

    We have improved the Temu product catalogue to make setup and error handling easier.Tooltips:Tooltips (short info texts) have been added to frequently used data fields.The tooltips appear when you hover over the info icon next to a data field. They help you map the correct data fields in PlentyONE and highlight possible limitations.Error messages:Error messages now display the affected data fields in square brackets, e.g. [goodsDesc] for an error in the Product description (goodsDesc) data field.This allows you to quickly identify where the error occurred and resolve it more efficiently.Important: The creation of product catalogues and product listings for Temu is currently in the closed beta test phase and only available to a limited number of users. Version         Available fromstable18 February 2026 

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  • New: Switzerland available as additional Temu sales channel

    You can now sell your items via the Temu sales channel Switzerland. This option is only available to sellers based in Switzerland.The setup is the same as for the other Temu sales channels: Go to Sales Channels » Accounts. Create a new Temu account for Switzerland.  Configure the required channel settings.When configuring the settings, select Switzerland from the Country drop-down list. Activate the Temu account. For more information on setting up Temu sales channels, as well as on item export and updating prices and stock on Temu, refer to the manual. Version       Available from beta 19 March 2026 stable 19 March 2026

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  • Changed: Removed "Temu warehouse" section from the Temu channel settings

    For the sales channel Temu, the Temu warehouse section has been removed from the Channel settings (Sales Channels » Accounts » [Open Temu account] » Channel settings). The settings in this section are not needed for order processing or sending shipping confirmations.Version      Available frombeta24 September 2025early24 September 2025stable24 September 2025

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